Is Soprano Ice Hair Removal Laser Safe for People with Keloid Scarring Skin Condition?

I've some keloid scars from BCG injection/scar, pimple & ingrown hair. I was turned away for Soprano ice laser hair removal due to history of keloid scarring. Many clinics have listed that it is not suitable for people with keloid condition. I now have a small keloid scar on my pubic area (developed from ingrown), along with pubic hair and ingrown. I was advised by a doctor to either trim it or get laser hair removal. My pubic hair is dark and thick. Can someone please advise/help? Thanks!