Fraxel left track marks on my face?

Hi i am white skin in my middle twenties. Its been over a year i did CO2 fraxel laser for acne scars wich werent that bad, it left the skin with track marks untill today. Went back to the office the doctor said oh thats nothing its normal...what kind of normal is that when you can look at my face and see so well how the laser went on my cheeks and still remain there. So sad its a nightmare, just put me down