Why Am I Still Burning and in So Much Pain from Fraxel on my Neck 4 Days Ago

It is unusual for the neck to hurt if the chest doesn't after Fraxel to both. Did you have Restore or Repair? Were the Fraxel energies the same? See your doctor to try new soothing creams. It may take another week to improve. If it was Fraxel Repair, make sure you get evaluated as it is more of an aggressive laswr than Fraxel Restore.

I am hesitant to recommend over the counter products that have numerous additives to promote shelf life and to which you have have a senstivity. Discontinue the Nivea if OK with your practitioner and use petrolatum jelly alone as well as the possible addition of a topical steroid.

Loss of pigment is not common after Fraxel and it is not normal what you are experiencing five weeks after the treatment. I would suggest you to make a follow up appointment with your provider asap and if s/he doesn’t provide you adequate aftercare and treatment, I would suggest you to change your provider. Good luck!