I have been coming to Dr. Robey’s office for 6 months doing laser hair removal and every part of the process (including the results) have exceeded my expectations. The staff is stellar, the pricing was incredibly fair, and their attention to detail is everything. I plan to use them for future procedures.
I am beyond OBSESSED with my results to say the least! I remember coming in for my consultation and being so nervous about what would lie ahead of me. Ashley & her team made me feel so comfortable (plus, they have an excellent music playlist!) I had gotten several quotes & consultations from multiple plastic surgeons in Indiana, even Chicago, yet Robey Plastic Surgery stood out and met every possibly expectation. I have been insecure since I was 12 - Dr. Robey did a better job then I could’ve ever imagined. I am so confident in my body now, I love the way I look and I wouldn’t change a thing about my plastic surgery journey. I’m comfortable in my own skin, I feel so happy now. She even provides a checklist for pre & post surgery that was so very helpful. I seriously cannot thank Robey Plastic Surgery enough for changing my life. I have and will continue to recommend my friends & family to Robey Plastic Surgery. The mos
I have researched a breast reduction for a long time and was very excited to finally work up the courage to take this step for myself and make the initial appointment after finding this provider in RealSelf. I am very disappointed that RealSelf would advertise services of such a HORRIBLE and completely unprofessional "doctor." She did not ask me anything beyond what cup size I wanted to be before going on and on and on about insurance. It was mind boggling. I was not there for an insurance consult, I was there for a breast reduction with lift consult. I had a ton of questions none of which were about insurance whatsoever. She even made an unprovoked comment about me being on estrogen and voiced her diagreeance with it. Again, not sure what that had to do with anything or why she felt the need to bring that up at all.. She then insinuated I couldn't afford or wouldn't want to have the services done if insurance couldn't pay and I have no idea why that is since again, I have done my research and understand this is likely not covered by insurance which is why I have set aside more than enough funds to cover what I want to and will have done regardless of whether insurance pays or not. Period. I make over 6 figures for God's sake! It's not like I wouldn't be able to afford this! She was so condescending, belittling, apathetic and unprofessional. She had zero bedside manner- she did not provide a real greeting, did not explain the consult process and what i could expect, did not ask me why I was there, did not ask me anything except what cup size I wanted to be before going into a monologue about insurance and basically trying to lead me to my own conclusion that insurance wasn't likely to cover what I thought I might want which again, I don't know what I want because I never got to have a real consult! Absolutely ridiculous and a COMPLETE waste of time. The one bright spot was that the office staff was very kind and professional. All of them,, especially Kristen.Dr robey had the audacity to throw her medical assistant under the bus saying maybe the MA misunderstood and thought I was concerned about insurance. No, she definitely didn't. Because I never brought it up!!Dr Robey ASSUMED I cared about insurance coverage and she CHOSE to guide the conversation around that vs the addressing the actual reason i was there! disgusting that she is able to work with the public because she clearly has no interest in educating or working with her patients to make them feel at ease and empowered to make the right decisions when it comes to cosmetic enhancements. I'll be taking my CASH elsewhere and will tell anyone who will listen what an AWFUL experience I had with Dr Robey. I really hope realself looks into these doctors they are providing a platform for- there are tons of doctors out there that love what they do and love working with patients, this was didn't deserve to be there. I sincerely hope she not one of them.It is going to be awhile before I feel comfortable making an appointment with another provider to discuss breast reduction. I literally feel traumatized after being subjected to her tirade about insurance and being made to feel like I was stupid for even being there. That was such an awful experience and I sincerely hope no else has to go through that while on a journey to improve their mind and body. I was looking for education, information and guidance and instead was treated like garbage. She was the icing on top of the cake after years of being forced to see countless other doctors due to endometriosis- I have unfortunately encountered more than my share of providers who treat patients like a number or like they are ignorant. I work in drug development currently and have worked in some variation of the medical field for my entire life, so I am actually very well versed in medical terminology, insurance, and procedures, outcomes, clinical trials, etc. I hope I can find a doctor who truly cares and is willing to help me, because Dr. Robey was definitely not it.