Excellent, down to earth, personable customer service! I was referred to Nisa at Pure Touch in Sherman Oaks after seeing her excellent eye for symmetry in one of her clients results. I had been looking for someone new to trust (which can be hard after bad experiences elsewhere) but thank god I went to Nisa! She is by far the most informative professional I have ever met. She will make sure you know how to make your investment last and get the best results because aftercare is as important as who you go to. I am very happy with my results (lips, cheeks + botox on strong frown lines in forehead area ) and I will definitely count on Nisa to bring my smile back again when I need touching up!