The staff is great, very professional and the place is clean and well equipped. I did the ultrashape and last treatment was on 3/9/18 expecting to see better results, I actually saw a better slight difference on my 1st treatment in just 2 weeks and no difference after the last one. As per Ramona (who is amazing) its takes 10 weeks after last treatment to see final results so I will keep you guys posted. I drink half gallon of water + 4 cups of green tea daily, workout 3 to 4 times a week, eat healthy (cheating a little bit on weekends) so I hope to see the results I'm expecting. I have a short torso so the Velcro stripes around my abdomen and flanks were right on top of my concern areas, I'm not sure if the ultrashape targeted those areas.