OHSU Facial Plastic & Reconstructive Surgery

This review is about Dr. Myriam Loya at OHSU in Portland Oregon and their office staff Don’t waste your money! I drove all the way from Central Oregon to have a 5 minute consult which is $110! No insurance… all out of pocket for me. She spent about five minutes, no more than 10 for sure and immediately said that she would recommend seeing her partner. Dr. Wang who has a lot more experience. She was going to go grab him to see if he was available and bring him right in. At no time did she say it would be an additional $110 fee. About five minutes later, she came back to say he just started surgery but if I was willing to wait about three hours that I would be able to see him again no mention of anything additional cost. I had driven all the way from Central Oregon so I decided to stay and wait around for the doctor to finish his surgery About two hours later, the receptionist called me to confirm the appointment time with him and oh by the way, there’s an additional $110 fee. Unbelievable!!!I felt completely taken advantage of the doctor hadn’t spent more than five minutes with me no pictures …hardly any discussion about future surgery etc. She wanted him to see me. It was her suggestion and her recommendation . The whole office seemed unprofessional and unprepared and disorganized. One didn’t know what the other was doing etc.. I disputed the additional charge because I felt the doctor should have told me there was additional fee at the time because I could choose whether or not I wanted to waste my time instead, I waited an additional two hours. I felt that this should be on her and the fee should’ve been waived or comped because she literally spent less than five minutes with me before telling me I should see her partner Dr. Wang and suggesting her partner should see me which was supposed to be right away, except he wasn’t available. To think they would have charged me an additional $110 even after the fact that I had just spent five minutes with her is absolutely ridiculous. They did not consider waiving the fee even after I voiced my concerns and how unprofessional and how this was her mistake that she should have told me before hand. I feel it was a complete waste of my day taking off work, traveling all the way to Portland for them to try and scam more money off of me. Maybe they’re used to doing whatever they want and charging whatever ridiculous prices they do because insurance covers everything but when you don’t have insurance, that is a lot of money to me for five minutes of her time in which she then recommends seen her partner and audacity of charging $110 for Ann other 5 minutes of his time???I was so upset with the way that they handled this and I will recommend you not even bother to see her especially if you’re paying out-of-pocket. Don’t waste your time and don’t bother . They should have made it right. I gave them ample opportunity to do so but they did not so I am a person of my word and I told him I would give a bad review as a result of them mismanaging this situation. Extremely disappointing and unprofessional