I originally scheduled my appointment for a consultation about a week ago due to the amount of good reviews I had seen online for this practice. But I have never encountered such poor customer service in my life by a medical facility. Having worked in the medical field for the past 8 years I think I have a good idea of how offices work. I decided to go with another surgeon for my procedure and called this office to cancel my consultation. (2 weeks out) Picking the right surgeon is vital for a life changing procedure. Keep in mind, I paid a $75 consultation fee to schedule. I was told by Brianna that this fee would go towards my procedure if I decided to move forward with this practice. No problem at all, right? Wrong. I come to find out while cancelling this appointment that the $75 is a NON REFUNDABLE fee, no exceptions. I asked to speak with the manger and when I explained to him (Chris) that It was never disclosed to me this was a non refundable fee, he was condescending and told me “it is your due diligence to know office procedures”. Actually, no. This policy should be WRITTEN on the receipt, on your website and VERBALLY communicated at the time of scheduling. SERVICES WERE NOT RENDERED. Chris was adamant that his staff told me their policy, and I even asked for the phone call to be pulled to prove it wasn’t. He brushed that comment off. Asking for a refund is 100% acceptable. Especially giving ample notice of cancellation. We are in the midst of a global pandemic and for this practice, especially the office manger Chris to have zero compassion and flexibility is mind boggling. He told me that this office was in HIGH DEMAND, if that’s the case, then why are you stealing my money when I gave you 2 weeks notice to fill this appointment slot. I have filed a dispute of fraud for this charge with my bank due to SERVICES NOT BEING RENDERED. I will not allow a practice to take my money when no consent forms were signed and no disclosures were given for this fee to be non-refundable. BEWARE of Florida Plastic Surgery Group if you are considering them. At the end of the day, this is only a business out for money with low morals financially. Treating prospective patients in this manner is unacceptable. To the owner of the practice, I highly recommend you sign your office manger Chris and staff up with a training course on customer service, otherwise you’re setting yourself up for failure with the staff you keep.
I am so ready for this makeover! I've always been petite. Gaining 60 lbs didn't help when I was pregnant because my belly is a MESS (still) 6 years later! My quote is as follows: Silicone breast augmentation with mastopexy $9499 Lipoabdominoplasty $8999 Less 10% for combining procedures at one time. This is inclusive of all fees and return appts for one year. I'm reading through others' reviews and learning of others' experiences and costs. I am planning to have this done in June. Updated on 30 May 2015: Right up until I gave birth (via c-section) at 37 years of age to my one and only child, I was petite; 5'2 and ranging between 118-122 lbs. After gaining 60 lbs during pregnancy (yes, OUCH!) and unsuccessful dieting (HCG, low carb, etc), it seemed like my belly fat kept getting worse! I hadn't thought about what to do with "stretched skin" as much as "let's just exercise and burn off the belly fat." No wonder it wasn't going anywhere. When I'd lose weight, it would just hang there. YUCK! I am scheduled for a silicone breast augmentation with mastopexy and Lipoabdominoplasty on June 15th with Dr. Joseph Parks of the Florida Plastic Surgery Group in Jacksonville. I cannot wait! With that said, I must be honest, I'm nervous but excited at the same time. Many won't understand why I'd do this as they see me as petite just as I am (until I put on a bikini... which I don't!). I'll be regaining that feeling of being back in my little body... only with improvements! My 6 year old little girl won't say to me anymore; "mommy, you look like you're going to have a baby." Bring on the change! Before and after photos coming soon. Updated on 30 May 2015: Surgery scheduled for June 15th, 2015