Our highly-trained and certified medical professionals offer services using leading edge technologies and products to combat signs of aging and other skin concerns with skin rejuvenation, lasers and body contouring. EverYoung provides the highest standard of safety and personalized care to achieve a glowing healthy complexion. You will receive the best, long-lasting results in cosmetic enhancement.
Dr.Zheng is one of the best in the city. She has a wealth of knowledge and pays careful attention to every detail. I highly recommend her to anyone in the Vancouver area. She is simply the best! And the front girls treated us like queens. Thank you team EverYoung!
I found Jia to be very approachable, professional and knowledgeable about human anatomy! I was not satisfied with my temples and found that they did not compliment my face anymore, however, Jia was able to explain to me how juvederm filler would help correct this "flaw" I say in my face. I am very happy with my immediate results as I can see a new improvement in my facial symmetry. I am looking forward to going back to Jia to get some more filler in my temples in the near future. I will 100% recommend Jia and her friendly staff at EverYoung Medical Aesthetics to all my friends and family
The gist of this review goes as followed: I have been here three times. And I will not come back or recommend this place. I genuinely don’t feel like they respect my time, and there are other spas out there that do. I raised this concern to them once when I had to wait for my appointment for 45 minutes, and I am raising it once again. (I was told to remove that review, which I did, but this one is staying. I’m genuinely disappointed in the way this place is managed, and I appreciate reading genuine reviews. It helps me make an informed decision. Especially with a business that heavily relies on ‘vanity metrics’ for traffic.)I get it when a doctor is late every now and then. It happens. But when it is done without any notice to the client, I get frustrated. I get frustrated because there are late/cancellation fees when a patient does it. I get more frustrated when the receptionists do not even inform me of Dr. Zheng being caught up with her prior appointments. And I get particularly frustrated when I am left in that room for 20+ minutes each visit without anyone checking in on me. No apology, no sincerity.I’ve been here three times. The first time, I was brought into a room to see Dr. Tan. I waited in the room for 45 minutes. As mentioned, not a single staff member checked in on me or told me anything about Dr. Tan running behind. I wrote about my concerns on Google. Then the spa called me and asked me to remove my review in exchange for complimentary service. I went back a second time, to give them a chance. They were lovely, and I suspect it has something to do with trying to reaffirm their customer service. I ended up removing the review. Once I did, they asked me to give them a positive review on Google, which I did.After that day, I was excited to come back. Dr. Zheng is a genuinely lovely person, but this IS her clinic. So it’s hard for me to turn to her receptionists with my frustration, because this is a management flaw. Anyways, so fast forward a few months, to today: I wanted to book a follow up with my lip filler as I still have localized bruising in some areas where the filler was injected. I just wanted Dr. Zheng to take a look and recommend a solution. I was booked in for this afternoon, and I was so thankful they could find a spot for me today, as I had quite the workload this week and weekend.When I arrived, I waited about 5 or so minutes in the waiting room. No biggie. Then I was brought into the doctor’s office. I figured Dr. Zheng would be in the room by then. Nope. In total, I waited over 20 minutes. And Dr. Zheng never showed up. And once again, not a single person checked in on me. So I asked the front desk what was happening, and a few minutes later I’m told she is running late. No [RS bleep]. I just told them, I’m not happy to be waiting this long, especially since I had plans afterwards, and their neglect for my time consequently makes me disrespect other people’s time!A conclusion because I accidently wrote an essay: I had such a tight schedule today, so fitting this in before my busy weekend of work was kind of a Godsend. But EverYoung’s neglect for my experience is just so disappointing. No, I will not be going back. No, I will not delete this review. EverYoung, learn from this. I will not be coming back, but I hope you take this opportunity to reflect on your business practices. Vanity metrics will not sustain nor replace customer experience. There are other spas out there - spas that respect my time 10 fold. So you end up leaving these places feeling your worth, as you should in spaces like these.