EnVie restorative aesthetic treatments rely upon both Deanne’s technical skills and personal belief in the connection between body and spirit. Making the connection between inner beauty and outer vitality. We don’t believe in a one-size-fits-all approach. Deanne will take into account your facial bone structure, facial symmetry, age, lifestyle, health habits, & skin type to determine which treatment is the most suitable for you.
My friend recommended me to Deanne and I was very excited as this was my first time. When I met Deanne she did not introduce herself and was relieved I was early and started to complain about other clients and how busy she was. I started to feel uncomfortable but gave her a chance....maybe she is having a bad day. She sat down and complained about how she works 80 hours a week and can’t get a lunch and people have a problem with her taking a lunch. She was stressed and rushing. During my consult she complained more, when we finally talked about what I needed she was more pleasant but that lasted about 4 minutes. I thought I was going to get a treatment that day but since it was just a consult I would have to rebook. Which was fine with me. Deanne seemed offended that I thought I could treatment today and then made a suggestion that I go back and wait, so she can finish her client that was before me then finish two other clients and maybe she can squeeze me in. And I thought ok great I’ll wait no problem. She then treated me like a huge inconvenience complaining and saying she “guesses” she can squeeze me into her super busy schedule. She asked me where I came from and I said vallejo. I was calm and polite during this. I told her we didn’t have to do it today I don’t mind making an appointment. She said “well apparently it’s inconvenient for you, even though vallejo is only 20 minutes Away.” At this point I’m very uncomfortable and rather shocked by how unprofessional and rude she was to me. She sends me out to wait. She was rushing around, obviously stressed. She spoke to another client in a rude way as well. At this point I told her I was going to leave because she was too stressed out. There was no way I was gonna let her touch my face with such a bad attitude and stress. I’m very disappointed as well as my friend who recommended me. I am a fulltime med student and I also work, so driving to Novato on my only day off just to be treated like an inconvenience was beyond me. I hope she takes a day off and reflects on her behavior.