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Envie Skin and Body - Novato

250 Bel Marin Keys Blvd., Ste. G2, Novato, California
1 | 1 Reviews
This provider is not currently accepting consultations through RealSelf

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Locations

Envie Skin and Body - Novato
Envie Skin and Body - Novato
1.0 | 1 review
250 Bel Marin Keys Blvd., Ste. G2, Novato, California

Practice Hours

Monday9:00am - 6:00pm
TuesdayCLOSED
Wednesday9:00am - 5:30pm
ThursdayCLOSED
Friday8:30am - 5:30pm
Saturday2:00pm - 6:00pm
SundayCLOSED

DOCTORS & OTHER STAFF MEMBERS

Deanne Roy
Deanne Roy
Business Owner
Dan Azar, MD
Dan Azar, MD
Business Owner
Eileen Hodge
Eileen Hodge
Aesthetician

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Envie Skin and Body - Novato reviews

Envie Skin and Body - Novato

RATING DETAILS

1.0
1 reviews

All reviews are evaluated by the RealSelf team to ensure they're written by patients like you and meet our guidelines. Your results may vary. Doctors can never pay to have reviews removed or hidden.

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Envie Skin and Body - Novato
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1 Result
Botox

Intellectual896551

Consultation review: Unprofessional

My friend recommended me to Deanne and I was very excited as this was my first time. When I met Deanne she did not introduce herself and was relieved I was early and started to complain about other clients and how busy she was. I started to feel uncomfortable but gave her a chance....maybe she is having a bad day. She sat down and complained about how she works 80 hours a week and can’t get a lunch and people have a problem with her taking a lunch. She was stressed and rushing. During my consult she complained more, when we finally talked about what I needed she was more pleasant but that lasted about 4 minutes. I thought I was going to get a treatment that day but since it was just a consult I would have to rebook. Which was fine with me. Deanne seemed offended that I thought I could treatment today and then made a suggestion that I go back and wait, so she can finish her client that was before me then finish two other clients and maybe she can squeeze me in. And I thought ok great I’ll wait no problem. She then treated me like a huge inconvenience complaining and saying she “guesses” she can squeeze me into her super busy schedule. She asked me where I came from and I said vallejo. I was calm and polite during this. I told her we didn’t have to do it today I don’t mind making an appointment. She said “well apparently it’s inconvenient for you, even though vallejo is only 20 minutes Away.” At this point I’m very uncomfortable and rather shocked by how unprofessional and rude she was to me. She sends me out to wait. She was rushing around, obviously stressed. She spoke to another client in a rude way as well. At this point I told her I was going to leave because she was too stressed out. There was no way I was gonna let her touch my face with such a bad attitude and stress. I’m very disappointed as well as my friend who recommended me. I am a fulltime med student and I also work, so driving to Novato on my only day off just to be treated like an inconvenience was beyond me. I hope she takes a day off and reflects on her behavior.