Endless Beauty Med Spa - Tempe - Account Suspended

Donna is so detailed with her products and the information of what you’re wanting completed. She takes her time and shows interest in doing her job. I’ve been going to her for a few years now and my results are priceless. Absolutely worth every dollar I spend. I highly recommend her for any service you’re inquiring about.

Donna understands the science behind the structure of the face. She talks me through every step of what she's doing and why. I used to go to a diamond/master injector but NEVER looked as natural and fabulous as Donna makes me look. She's amazing and I will forever be a client!

I am so thankful to finally find someone who knows their stuff. Donna provides such a great experience every time. I’ve done several types of treatments with her from filler, to Botox and IPL. 10/10 every time. She listens to your concerns and provides you with the right type of treatment. Love it!

Donna..LOVE her! She has a customer for life. I went in for consultation and she was able to pin point my areas of concern. She recommended soft thread and I love it. She is attentive, takes her time, detail-oriented and kind..never rushed or rude. I've been to many places and it's always a wham bam thank you ma'am, but Donna is NOT like that. I can't say enough how amazing she is.

I originally went to visit Donna for a wedding I am going to, it was my first time trying out Botox and fillers (besides my lips a few years ago). When I saw Donna’s reviews, I was really impressed. However that was the first red flag that she had nothing but 5 star reviews I’m guessing mainly from people she personally knows. To start off, before she dosed me she put some eye whitening drops in my left eye which I later learned was not right to do because it can cause an uneven balance in my eye muscles which can affect filler placement (see before and after). She then reccomended an IPL laser facial, which she ended burning me in 6 spots, three on my neck, two on my forehead, and on my right cheek. While my face was practically on fire from the heat of the facial, she then injected me with filler for my cheeks. She and I both noticed that her placement was completely uneven, however she stated to get another syringe and I said no because the syringe I got should have been evenly placed. If you look closely at my before and after from Donna herself, my cheeks were much more even before she injected me. I also got botox in my traps and my forehead, and this was the most horrible result. Immediately in her office I said I’m noticing some imbalance in my brows as one is higher, she stated it was too soon to tell (see before and after). In the before and after you can see one eye brighter, one eyebrow higher, and my left cheek fuller. I left feeling the ugliest I had ever been but she stated to give everything time. For the next 2 weeks, her treatment completely drooped my brows, and one of my traps became super tight while the other one loosened up. Initially I refused to see her in person as I was so traumatized by her work. I immediately asked for a refund and she refused to take any accountability. She requested I send her multiple pictures and videos and all she kept saying was “I forgot your ID, can you send me a copy”. For an injector to damage someone so intensely and only care about my ID was another huge red flag. She’s been nothing but condescending and negligent stating her “policy” does not allow refunds. What her policy shouldn’t allow is burns, horrible Botox/filler results, and unprofessional behavior. For the wedding; my makeup artist stated she never has seen such such low-set brows and that even her best work couldnt fix them, even with her professional balancing techniques my face looked uneven and sad (see below picture). I spent the whole night crying and just so upset to have my face frozen in an angry position, and that was the night I went for Donna to make me feel more beautiful. Because one of my shoulders is stuck in an upwards position, I am starting to develop a strain in my neck. The physical and emotional distress of this experience has truly made me have the worst experience ever. I wish I never chose her as my injector. She will not even refund me so I can go to another professional and get this fixed. Initially, I did not want to see Donna again, however as my results and her negligence is getting worse and she is not taking anything serious, I told her I would see her in person and now she refuses to see me (a patient in distress from her work) until August 30th. Donna may come off very nice and friendly with her consultations- however she does not deserve to bring a needle near anyone after what I have been suffering. I would hate for someone else to experience what I did and to get scammed by her reviews.