I am debating how to handle this issue. I have been left with embarrassing sagging folds of skin on my neck and I look worse than before the smart lipo. Dr. admits it didn't work but kind of sloughed it off and offered 1/2 the cost to be applied to face lift. 1/2?? Facelift??? I don't even want to leave the house without putting on these neck tape things I found. It pulls the sagging skin back with the use of tape just below ears, attaches around neck to the the other side and pulls neck skin back. I didn't receive any info that this might happen, he was gunghoe to do this--but he didn't mention negative that has occurred. I want to contact the office manager who handles a lot of the financials and customers in general, and appeal to her how miserable I am after 1 year of expectations. Any advice. I think he used bad,quick judgement on the procedure and was racing back and forth to another patient during that time. He probably spent 10 minutes suctioning total. Help! Please anyone, I do need adviceThank you so much.