I started researching surgeons in early September, and came up with 3 possibilities, Dominic Bray was one. I sent emails to all three. Two of them responded very quickly. The third - Lucy at Dominic Bray - did not respond at all. After a couple of weeks I telephoned the clinic, and spoke to her. She apologised, and said she would search her emails and get back to me. However, after a month I had heard nothing, so telephoned again. Lucy again apologised. I read her my email, and we agreed on a consultation date in May.2016. I was horrified at having to wait so long, and asked to be put on the "short-notice cancellation list", which she said she would do. She also said she would not ask me for the "no-show" fee as a good-will gesture (it is only charged if one does not turn up for the consultation appointment).However, to date I have heard nothing - no follow-up email confirming my appointment, no phone call, nix. This does not give me a good feeling. I have tried to telephone Lucy a couple of times, but on each occasion the telephone has not been answered. I am beginning to feel very unsure - but all the reviews I have read on RealSelf have been so positive!Has anyone had a similar experience? All input gratefully appreciated.