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Ratings based on 27 reviews

4.8 out of 5 stars Overall rating
5.0 out of 5 stars Doctor's bedside manner
5.0 out of 5 stars Answered my questions
5.0 out of 5 stars After care follow-up
5.0 out of 5 stars Time spent with me
5.0 out of 5 stars Phone or email responsiveness
5.0 out of 5 stars Staff professionalism & courtesy
5.0 out of 5 stars Payment process
5.0 out of 5 stars Wait times

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Reviews (27)

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5 out of 5 stars Breast Implant Revision

Breast Augmentation with Rhinoplasty

Simply amazing., best experience with plastic surgery and this was not my first procedure., I've had procedures done before with other plastic surgeons but by far this was the best of the best

3 out of 5 stars Face

Disappointed

I was treated very well by the doctor and the staff. Unfortunately, I am quite unhappy with the results of my $20,000.00 facial surgery. I supposedly had a lower blepharoplasty but I have extensive wrinkling ,still. I cannot smile in photos due to the unsightly wrinkling. My nose after a tip rhinoplasty looks bulbous and unattractive. The chin implant that he used has given my Jaw a square...

5 out of 5 stars Lower Face Lift

Amazing treatment!

I was a patient of Dr Poindexter (but moved 6 yrs ago ). I searched for a surgeon that I completely trusted and had the time to sit and talk to without being rushed. Dr Poindexter is the one I chose. He is an amazing person and doesn't push having surgery when you don't need it. I am going to Va next month and have an appt for my Botox. I have not found a plastic surgery center here that...

30, 5'8.5", 125lbs, 32A (w Deflated Breasts, No Kids) - BA w 385HP Natrelle Inspira (& Rhinoplasty)

I read tons of glowing reviews on Dr. Poindexter and the Austin Westin Center, so I was pretty sure that I didnt need to look any further, but wanted to see what they had to say first. After meeting with his asst, Cheri, I felt *immediately* comfortable, even though I was super nervous, self-conscious, and vulnerable feeling - she & Dr. Poindexter cared first and foremost about my health (ensuring the hormonal disorder wouldnt cause any counter-indications for surgery), then sat she with me for at least 45 minutes looking at different sized implants and answering add'l Q's. When Dr. Poindexter joined us, I instantly knew I'd made the right choice of surgeon - he's extremely knowledgeable, with a fantastic bedside manner. It doesnt matter to some, but for me its paramount - medical procedures are unpleasant and scary, so an intelligent AND genuine caring, funny doctor goes a long way! He explained everything in depth (we discussed both a BA and rhinoplasty for deviated septum), patiently answered all Q's, and immediately put me at ease. I left the room actually EXCITED about a surgery! (and I've had many many surgeries as a competitive dancer, so i usually have white coat syndrome!) I even booked that very day!! They've also been fabulous about answering any and all Q's I've had regarding details for my procedures.

3 out of 5 stars Mommy Makeover

53 Year Old Mom - Mommy Makeover - Reston, VA

Dr. Poindexter is a very nice and kind surgeon, I just think more time needs to be spent on expectations vs results so that a happy medium can be obtained.

5 out of 5 stars Breast Implant Revision

Replacing Saline with Gel and Going Bigger! - Reston, VA

During my consult, he was extremly helpful and made me feel very comfortable. His staff is delightful. My procedure was done almost a week ago. Checking in I got a wonderful suprise! My consultant Sherry was there for my prep! I expected someone I didnt know and it was so calming to see her face. Dr. Poindexter came in and did some art work on my chest with a marker.. As soon as he left Mike my "put me to sleep" guy walked right in and anwered more of my questions, gently took my arm and lead me to the OR. Walking through to doors to their surgical center I felt like a queen (I was their first surgery of the day) all the nurses and doctors saying good morning and welcome, some even waving!!! Once in my private little OR, Mike started explaining what every one was doing to me while they were doing it. Mike then said.. You are going to get a weird taste in the back of your mouth (I did 2 seconds later) then he sweetly said in a calm quiet voice "Sweet Dreams". A beautiful nurse woke me and I actually felt great. She helped me get dressed. They gave great instructions to my support/care giver and off we went. I went bigger then most people because I am tall. Dr. Poindexter made it clear from the start that 750's would look perfect on my frame. So far I am beyond pleased with my results and his system for pain management! I highly recommend him! Thank you Dr. Poindexter!!

5 out of 5 stars Tummy Tuck

26 Year Old, Lost over 60 Lbs - Reston, VA

Dr. Poindexter is the most gentle and caring doctor I've met. He is informative, patient and overall brilliant. He answered all of my many questions and although he has done this countless times his compassion remains, putting you completely at ease (which can be difficult to obtain since this was my first procedure ever but they did it!). From the consultation to my last check up Dr. Poindexter and the staff were completely honest and each time I left with confidence. He will listen to your concerns and advise you on what he thinks is best, he will not suggest anything that is unnecessary to what you're asking for and will fine tune to make sure you're 100% satisfied with your results. I don't think I could of chosen a better doctor!

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