Leesburg Plastic Surgeon
19500 Sandridge Way , Suite 350
Lansdowne, Virginia 20176 US
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Reviews

(9)

4.5 out of 5 stars 4.5 stars from 9 reviews See details Hide details
5.0 out of 5 stars Doctor's bedside manner
5.0 out of 5 stars Answered my questions
4.0 out of 5 stars After care follow-up
5.0 out of 5 stars Time spent with me
5.0 out of 5 stars Phone or email responsiveness
5.0 out of 5 stars Staff professionalism & courtesy
5.0 out of 5 stars Payment process
5.0 out of 5 stars Wait times
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Treatment results may vary

47 Year Old Mommy of One, Previous Body Type Athletic - Leesburg, VA

This Doctor convinced me to have a mini-tummy tuck when I actually need a full one. My breast are still perky 8 years later, but he did not use the proper technique to address keloid skin type.

1 out of 5 stars Eyelid Surgery

Negative Experience With Dr. Chang - Leesburg, VA

When I met Dr. Chang and spoke to him about wanting the above procedures, he discouraged me from having a temporal brow lift. He said my brow was in a good location that looked right on my face, and changing it would look unnatural. Instead he recommended doing surgery on the upper eye lids to correct the small amount of hooding. I agreed to this. Dr. Chang was initially very pleasant, and made attempts to communicate realistic expectations. I also negotiated price with him and got a reduced price that matched another surgeon who was a long drive from my home. Surgery went smoothly. The problems started when I went for my follow-up visits and I was asked by Dr. Chang's patient coordinator, and also his nurse, how I felt about my surgery results. I said that I was not totally satisfied, but felt that if Dr. Chang could do a little tweaking, I would be totally satisfied. The two things that bothered me were that the hooding had not been corrected on my left eyelid, and the marionette lines, while improved, were still noticeable. Then I met with Dr. Chang and he said that the hooding could only be corrected by a temporal brow lift - this is the brow lift he originally said that I didn't need and that it would make me look unnatural! Dr. Chang said that normally he charges $5500 for that, but would only charge me $3500. However, right after meeting with Dr. Chang I met with his patient coordinator, who told me he normally charges $4500, so I was getting a good deal at $3500. (Actually when I checked going rates, $3500 is on the mid to higher side of my comparisons.) In response to my questioning Dr. Chang about doing a small corrective surgery to remove that little bit of hooding that bothered me, he said that it would cost him a lot of money to remove a "millimeter" of skin, that I just didn't understand that. He made it clear he considered the hooding to be a minor issue. However, this "millimeter" of skin was one of the reasons that I came to him in the first place! And, for that "millimeter" of skin he was more than willing to at first proceed with expensive surgery to the upper eyelids, and then to suggest a temporal brow lift to the tune of $3500 when the hooding was still present post-surgery. This being the brow lift that Dr. Chang originally said I didn't need! Then I mentioned that the "marionette lines", while reduced, were still significantly present after the mini face-lift. Dr. Chang explained that if he had pulled the skin on my face any tighter, I would look unnatural. The best option would be to use a filler, for which he normally charges $900 a syringe, but would charge me his cost of $450, and I would need two syringes for $900. This seemed fair and reasonable to me, and I made an appointment to come back in a few days to have the fillers injected by Dr. Chang to correct the marionette lines. But the more I thought about the problem of the eye hooding, and Dr. Chang saying that I needed to spend $3500 for a surgery that he had originally discouraged me from having, it bothered me. So, yesterday, the day before my appointment for the filler injections, I called his patient coordinator and asked to receive copies of the "before" photos of my eyelids, so that I could compare. (It turned out that the hooding in the location I mentioned had not improved). Then, today, I came for my appointment to have the fillers injected by Dr. Chang. He told me that I was not the type of patient that was a good fit for his office. He seemed displeased that I had spoken to his staff of my not being satisfied (of course, they approached me first) and he said that I was a patient who could not be made happy. He said that he doubted I could find any other plastic surgeon to satisfy me. Dr. Chang said that he did not want to proceed with injecting the fillers for the marionette lines that he had promised to do at cost, because he was sure I would not be happy with that service either. He said that my dissatisfaction had a negative effect on his ego ("ego" was the word he actually used). I reminded Dr. Chang that he had verbally committed to injecting the fillers for the marionette lines at his cost, and that that was why I came in for this appointment. At first he said he was not obligated to proceed, because no papers had been signed. Then Dr. Chang said he would proceed but that I would need to sign many legal documents for him to do so. I felt that proceeding would be a mistake, because his prior statements caused me to lose confidence in him. Then the most amazing thing happened - he said over and over again that he couldn't see why I would want him to proceed with the filler injections or anything else because I wasn't happy with his work, and he that he no longer wanted me as a patient!!!!! Most of this conversation was on Dr. Chang's part, and I just listened. But then I said to Dr. Chang, that while one view of the situation was that he is correct, and I am a person who is just impossible to please, another view is that instead of taking responsibility for correcting a procedure to satisfy a patient, he simply blames the patient for the problem. This did not go over well with Dr. Chang and he rose from his seat to end the discussion. I spent around $9850 with Dr. Chang, and his work was okay, but I was dissatisfied with how I was treated. When a patient says they are not fully satisfied with a procedure and the solutions given are questionable (as in the brow lift) or withdrawn (as in the fillers at cost which he preferred not to proceed with), that bothers me. Whether it is a doctor or a plumber (will I get struck by lightning by the American Medical Assoc. for making that comparison?), they both have careers in service-oriented fields. It is inevitable that not every service will satisfy every patient/customer. The real test of merit is in how the provider handles these situations. In my case, I think I was more or less kicked out of Dr. Chang's practice!

5 out of 5 stars Breast Augmentation

I Highly Recommend Dr. Chang!! Leesburg, VA

This review is long over due... I had breast augmentation revision preformed by Dr. Chang almost 2 years ago. I am SO incredibly happy with my results! ... This is coming from someone who is extremely particular and can be a little high maintenance:) I have the cleavage I always wanted and my scars are minimal and well hidden under the crease of my breasts. I own a boutique with my fiance, I...

5 out of 5 stars IPL

I Have Been Receiving IPL Treatments for 4 Years - Leesburg, VA

Dr. Phillip Chang - his asthetician

5 out of 5 stars Mini Lift

Thrilled So Far! - Leesburg, VA

Can't rate phone or email responsiveness because I haven't used those services... At least yet.

5 out of 5 stars Botox

Love Botox! - Northern VA

Dr. Chang is truly an artist and he runs a wonderfully efficient practice. I've been seeing him for everything from Botox to face fillers. I also had him do a lower face/neck lift for me in April 2011 under a local. It was a painless experience and recovery was amazingly quick. Had it done on Monday and only 5 days later went out to dinner with close friends. They had no clue that I had just had surgery - kept telling me I looked great!

5 out of 5 stars Liposculpture

Great Lipo Work! - Reston, VA

He is a very talented PS and someone I would send any of my friends to!

5 out of 5 stars IPL

Love the Results on Arms/Hands/Face - Great Falls, VA

I'm now 67 years old. Had IPL from shoulders to fingertips to remove a sea of age spots in 2006. Pain was minimal (like a rubber band snap against the skin). 5 years later and VERY few of these ugly things have re-appeared. In 2009, had the triple laser treatment (IPL, Microlaser Peel, and Profractional laser - all in one session) on face. Pain was minimal because of numbing cream and mild...

5 out of 5 stars Photofacial

PhotoFacial IPL Wrinkle Like Swelling - Lovettsville, VA

I have had two breast augmentations, and one other IPL along with hair removal. Dr. C is the best!

*Your results may vary. Any specific claims or permanence length of results vary for each patient and are not guaranteed.

Board Certifications

Board-certified by the American Board of Plastic Surgery

Memberships

American Society for Aesthetic Plastic Surgery (ASAPS)
American Society of Plastic Surgeons (ASPS)

Consultation Fee

Free. complimentary if you mention RealSelf.com

Hospital Privileges

Dr. Chang has hospital affiliations at INOVA Loudoun Hospital, INOVA Fair Oaks Hospital.

Education

  • Undergraduate & Medical School

    Undergraduate: University of Rochester
    Medical: MD, University of Rochester
  • Post-Medical School Training

    Residency: General Surgery, Loma Linda University
    Fellowships:
    Cosmetic Surgery, Beverly Hills & Newport at Hoag
    Plastic Surgery, University of Rochester

Treatments offered at Aesthetica Cosmetic Surgery and Laser Center

Most popular answers from Phillip Chang, MD

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Procedure to Repair Torn Mini Tummy Tuck Sutures?

Contrary to popular beliefs, Mini-Tummy Tuck procedures can often be more difficult and more artistic than a full Tummy Tuck. A mini tummy tuck is... READ MORE

There is something asymmetric with my face. Minor details that I notice, what can be done to minimize the asymmetry? (photos)

Facial symmetry is usually desired by patients for a pleasing look. My suggestion would be to find a practice who does facial imaging and come up with... READ MORE

3 days after Juverderm under eyes, lumps and bumps. (Photo)

Thank you for your question. After filler injections, there can be swelling that persists for up to 10 -14 days. It is important to follow up with... READ MORE

Should I Fill These Nasolabial Folds, or Should I Wait a Few Years? I Am 27 Years Old. (photo)

The cause of facial aging is volume loss. Many people begin to notice this first in the area of their nasolabial folds (NLF). From looking at your... READ MORE

Will Laser Treatments Minimize my Large Pores?

There are a million things on the market that say that they will minimize pore size, and they will not. They can clear them out making them appear... READ MORE

What are the important information I should know about Mini facelift? How Effective is a Mini Facelift?

Most of my patients don't need a full facelift.  Most patients in the forties and fifties only have mild facial laxity and neck droop. ... READ MORE

Too Much Trauma to Combine Mini Lift, Total FX, and Fat Transfer?

Combining a Mini-facelift with Fraxel and Fat Transfer is the perfect combination for patients in their forties to fifties. I perform this combination... READ MORE

Okay to Lose Weight After Lower Body Lift?

Congratulations on your weight loss.  There should be no problem with having a body lift with a BMI of 23.  Ideally, I ask my patients to... READ MORE

Best Rhinoplasty Surgeon

As with any doctor, it is important to find the best one. I recently wrote an article on how to find the best plastic surgeon. The essential message... READ MORE

Transconjunctival Blepharoplasty Vs Arcus Marginalis Release

The type of eyelid procedure needs to be be tailored to the patient. As an expert in facial and eyelid procedures, your surgeon should be able to give... READ MORE

Before and After Photos by Dr. Chang

Phillip Chang, MD has shared 3 before and after pictures with 1 helpful vote from the RealSelf community.

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*Your results may vary. Any specific claims or permanence length of results vary for each patient and are not guaranteed.