Dr. Kratschmer has been great through out the whole process. During consultation, he was very straight forward about risks about Breast augmentation. He made sure I had every question answered and felt confident proceeding with surgery, if that’s what I wanted. He was very thorough in explaining what procedures he recommended and how they would be accomplished. I got lift and implants. And extensively explained how each type of implant differed. My first post op appointment he showed me (and showed me again lol when I instantly forgot) how to do massages and made sure I understood how to do them at home. Amber, the assistant/secretary, is EXTREMELY friendly. She is just as informative as Dr Kratschmer when it came to answering my questions and is super sweet. They were both very patient and wonderful to work with. I fully plan on having the rest of my procedures done with Dr. Kratschmer.