Natalie and Billy are wonderful, they make you feel so comfortable just being there. I was a little nervous about what I wanted, and after some discussion, and a skin analysis, we decided on DERMAPLANING, with a HYDRO-FACIAL!! The whole process was relaxing, and Natalie is really knowledgeable about skincare and the aging process. After the procedure my skin was so soft, "like a babies bottom"........ My skin tends to be dry and after the dry Texas heat, I can never put enough moisturizer on... the products recommended as well as the combination of treatments was really what my skin needed!!!! I would recommend them with no hesitation, they care about what's right for your skin type and give you choices, which is what I liked! I am discovering all kinds of fine lines, that apparently normal with age, that are my list to knockout..........I can't wait to go back and see what they recommend next!!!!