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4 out of 5 stars Invisalign
Dr. Raisch has a great chairside manner and a practice that runs smoothly and effectively considering how many appointments are going on simultaneously. I never waited more than five minutes to be seen. The cost of treatment was probably slightly higher than average for the region, but it included refinements/contouring and retainers, and they facilitated no interest financing for the part of the cost I didn't pay up front. The office is very lovely, high tech, and located near my house. The treatment worked fairly well. Dr. Raisch has done lots of Invisalign and is adept at stepping in and doing IPR as needed during treatment. My only problem was that we had several miscommunications. I thought I knew what to expect at an appointment, but it turned out that I was occasionally very wrong. At the initial consultation, I thought we were talking about aligners for my upper teeth until I got the estimate at the front desk for upper and lower aligners. The estimate assumed more benefit from my insurance than I was able to get, so I ended up with an additional $300 bill that I hadn't expected (not under their control, I know). I was not told how long my treatment would last or shown ClinCheck graphics, although I figured out treatment length at home by looking at the aligner bags. I had NO idea at all about the attachments until I went to a recheck appointment and was prepped for them, and I was so upset not to have been forewarned that I almost bailed on treatment right there. We had an end date set for treatment, involving contouring and retainer fitting that day, but it turned out not to fit into the schedule (I absolutely would have scheduled it for another day had I known it!). I was stuck waiting in my last set of aligners for 4 weeks. I've never been a difficult patient for any doctor, so I feel that there was a particular communication issue going on here. If I had it to do all over again, I guess I would have asked more questions, but I didn't realize I wasn't asking the right things. For instance, I picked this treatment route because I wanted something nearly invisible, which we discussed extensively before treatment, so I assumed that when the plan came back with 14 attachments, including my upper front teeth, I'd have been forewarned.