I always knew when I reached a “certain” age and my face started to sag, I would want to have a face lift. The past few years when I look in the mirror, I felt I didn’t recognize myself and knew the time had come. I wanted to have both my eyes and sagging chin area corrected. After months of research and talking to friends who had the procedure, I decided to go to Charlotte Plastic Surgery. I first went into the office for Cool Sculpting around my waistline that had somehow disappeared through menopause. This procedure went well, and I now have a waistline again. The whole vibe of the office and nurse staff, as well as the wait room felt warm and comfortable. Once I felt I would be in good hands, I made the consultation appointment for my facelift. Dr. Stephan Finical exceeded my expectations with regards to being easy to talk with and calmed my nerves about looking over done and different. He was not pushy, nor suggested more than what I felt I needed. I truly felt listened to. The day of surgery, the entire staff put me at ease, keeping me informed of the process and also keeping my friend aware of my status. My surgery was in July and aside from some very minor bruising, I felt comfortable going out in public in one week. I now look in the mirror and look as good as I feel. My confidence level is back! I highly recommend Dr. Finical.