I came to Dr. Colen after experiencing multiple complications with my breast expander surgeries. At first, I was hesitant to change doctors, but ultimately I felt I needed a new start, especially since two other doctors mentioned trying a major surgery that seemed too invasive to continue with my reconstruction process.
I felt Dr. Colen understood me and agreed that I did not need more cuts and invasive procedures after all that I had already been through. We decided to proceed with an expander for the third time. Yes, minor complications came up, but the way she approached them helped me stay calm and positive. Every time I saw her during the expander filling period, she made me feel that, even though there were some issues, it was not a huge deal, and we continued forward. I felt supported, heard, and that I had a voice in the process since day one. Her nice and caring staff was a plus, especially her nurse Michele. What a difference from my two other previous experiences!
Dr. Colen knew not only what to do every time something would arise with my expander, but what to say in a confident manner and with no rush to finish up the appointment. Her patience and empathy helped ease my apprehension of going through surgery yet again. Needles to say, we succeeded! 100% knowledge, 100% bed manners. Best plastic surgeon ever!