Charles Leroy Hendrix

Kansas City Plastic Surgeon
4.0 out of 5 stars 4.0 stars from 2 reviews

Ratings based on 2 reviews

4.0 out of 5 stars Overall rating
5.0 out of 5 stars Doctor's bedside manner
5.0 out of 5 stars Answered my questions
3.0 out of 5 stars After care follow-up
5.0 out of 5 stars Time spent with me
5.0 out of 5 stars Phone or email responsiveness
5.0 out of 5 stars Staff professionalism & courtesy
3.0 out of 5 stars Payment process
3.0 out of 5 stars Wait times

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Reviews (2)

4 out of 5 stars Lipoma Removal

Lipoma Removal on Back--Should Have Done It Sooner, Got Rid of Pain. Kansas City, KS

Dr. Hendrix is a nice guy. His nurse Danielle is very wonderful. However, when my stiches fell out, the doctor on call never called me back. I ended up emailing a picture of my wounds to the clinic and Danielle handled this for me by having a resident look at my incisions. I put bactroban on my incisions for infection control. During my surgery he didn't numb me up very well and I could feel it. He gave me two rounds of numbing stuff. The second round of numbing stuff was very painful. You could feel the stick and it stung. It made me stand up for attention. I needed more numbing stuff. The worst was the sound of the cutting. It sounded like cutting meat. There is something about the sound of your own flesh being cut that makes you a little sick. The pulling feeling was pretty bad too. Post-op it hurt. I didn't bleed much during the procedure. My pathology was negative for anything bad. I'm not gonna lie, this hurt and was not fun. I did not feel that great for a few days. I could not shower for the first night and developed an adhesive reaction from the band-aids where I was itching. Once I got those bandaids off I was better. Then my stiches fell out. I had to cover and take care of my wounds. Many clothing items rubbed against my dressings which led to frequent dressing changes. I had restored range of movement in my back after this procedure. I had some burning feelings in my back after the first week. I think that was some kind of healing with nerve endings. Break down of costs: first office visit:80.00 insurance paid 42.37 contracting provider write off 37.63 second visit: 1624.00 insurance paid 286.12 co-insurance 286.13 contracting provider write off 1051.75 patient responsibility 286.13 pathology lab total fee 568.00 insurance paid 112.26 co-insurance 112.27 contracting provider write off 343.47 Bactroban for infection control for wound--generic brand 20 co-pay Tape and dressings--about 20 bucks Tylenol-around 5 bucks Third office visit total claim 2323.00 insurance paid 162.91 co-insurance 162.92 patient responsibility 162.92 contracting write off over allowance 1997.17 When he took my stiches out he left them on the exam table. I thought that was weird that he didn't put them in the can. I told him he needed to throw them away. I tried to throw them away myself but they were very small and slippery. I dropped one of the floor and got the other one in the can. In the meantime, while my lipoma wounds were healing, I started exercising and moving around again. That led to a flare up my knee pain. On the office visit where Dr. Hendrix took my stiches out, he helped me find the right doctor to help with my knee pain You could feel the pulling when he took the stiches out. They were black. They were so small and so much trouble for such tiny little things. Dr. Hendrix works at the Sutherland Institute at KU Medical Center, which primarily does reconstructive surgeries. The Sutherland institute is above the main road and has glass walls in the lobby. It is kind of floating between the Cambridge parking garage, the main hospital, and the University of Kansas Physicians Building. I really don't know how they got this place to stay up there. It seems safe. You can park on the level where it says Sutherland Institute in the old parking garage. You have to keep your eyes peeled for the sign as you turn the corner in the parking garage. They have their own elevator away from the main hospital entrance elevators. It is on level 2. It has its very own entrance and stairwell. Dr. Hendrix was very busy when I saw him, he had a death in the family. He still managed to maintain a good beside manner despite personal tragedy. These lipomas hurt pretty bad. The surgery was not fun. The recovery was itchy from my reaction to the bandaid adhesive and sore for a few days. I was in constant pain for a long time with growths. I do not know why I keep getting them. I should have had them done a lot earlier. I let these get big and lumpy before I did anything about it. On the pre-operative check list, they give you all the medicines and vitamins you should avoid before the surgery. There are 2 sheets of paper with many medicines that can cause bleeding and complications. You need to read that and call them if you have any questions. You do have to modify your life for this surgery, but only for a few weeks before the procedure so you don't bleed out. Get your supplies ready for after the surgery before the surgery. You don't want to be running around with open sore wounds to get medical tape at the drug store. Also, get your house cleaned and some meals prepared in the fridge because you aren't gonna be in any mood to cook and clean when your wounds hurt. Put gas in the car and make sure your fluid levels are good because you don't want to fool around with any car problems while you are healing. Because I could not shower the first night, I had to learn how to give myself a sponge bath and a hair wash without getting my back wet. I should have learned the theories of sponge bath before I had the procedure. You cannot soak, hot tub or go swimming with the stiches in. Your other doctors will cancel procedures for 6 weeks once they find out you had a procedure where they broke the skin. The doctors have this six week rule about healing for spacing out procedures. Once you have an open sore on one part of your body; you will find out how often you bend, move, and other objects bump up against that part of your body. My friends got grossed out by the incision pictures. I don't think they are that bad. Dr. Hendrix has many internet listings on google if you want to find out about his other kinds of surgeries that he performs. Thanks for reading my long rambling review.