500 Congress St, Suite 2B
Quincy, Massachusetts 02169-0908 US

Ratings based on 1 review

1.0 out of 5 stars Overall rating
1.0 out of 5 stars Doctor's bedside manner
1.0 out of 5 stars Answered my questions
1.0 out of 5 stars After care follow-up
1.0 out of 5 stars Time spent with me
1.0 out of 5 stars Phone or email responsiveness
1.0 out of 5 stars Staff professionalism & courtesy
5.0 out of 5 stars Payment process
1.0 out of 5 stars Wait times

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Reviews (1)

1 out of 5 stars Rhinoplasty

I Thought I Was Only Having a Septoplasty

I was 17 and just assumed Dr.'s always just wanted to make you feel better. I told him that I liked my nose and didn't want the appearance to change. I never thought to ask about the risks. I feel stupid about that but I was only 17 and there was no internet back in 1996. After the surgery I told him I didn't like the changed appearance and that it felt like the left nostril collapsed. His immediate response was "well you'll just have to deal with it". I left his office and immediately fainted in the parking lot. I went back for a follow up visit to try and make better sense of the experience and I sat in the waiting room for over an hour. When I went to the receptionist to make sure I hadn't been forgotten she told me the Dr. no longer wanted me as a patient. I didn't know what else to do so I asked for them to give me my files. That was when I looked and saw, for the first time, my unsigned risk disclosure agreement. I felt ashamed of myself for a long time for having been so stupid. I was very young and just internalized the experience and blamed myself. I think this Dr. was just starting out in his career and was desperate for experience so he was careless and didn't behave appropriately. I think he knew very well how clueless I was about the risks involved but informing me would have only made me less likely to go along with it. I wish my appearance wasn't changed but I can deal with it, I don't look better but I don't look deformed. I really struggle dealing with the combination of having my nose close up on me at night and that awful feeling the treatment and follow up care instilled in me. It really haunts me every night when I'm trying to sleep. There are very few nights where I don't wake up with sinus pressure and regretfully think of Dr. Friedensohn.

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