275 Cambridge St, Ste 502
Boston, Massachusetts 02114 US
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4.3 out of 5 stars 4.3 stars from 8 reviews See details Hide details
4.0 out of 5 stars Doctor's bedside manner
4.0 out of 5 stars Answered my questions
4.0 out of 5 stars After care follow-up
4.0 out of 5 stars Time spent with me
4.0 out of 5 stars Phone or email responsiveness
4.0 out of 5 stars Staff professionalism & courtesy
4.0 out of 5 stars Payment process
4.0 out of 5 stars Wait times
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1 out of 5 stars Rhinoplasty

Chief of Plastic and Reconstructive Surgery at Mass General Destroyed the Structural Integrity of my Nose. Boston, MA

It has been two years since my reductive rhinoplasty with Dr. Austen. I have thought long and hard about the repercussions of writing what I hope to be an insightful and helpful review on his work and it's affect on my life. I have finally decided to do so after two years, not as an act of retribution, but as a warning to prospective patients seeking a rhinoplasty surgeon in the Boston area....

Consultation reviewSonjaSaidtoWaitforHerCallwithMayAppt,neverDid,thenLiedtoAusten&ClaimedI"Demanded"SamePromisedAppt. Boston, MA

Dr. Gerald Austen is very intelligent and runs a clean, friendly office, but is on a power trip and is given to lying and therefore best seen by patients accompanied by credible witnesses. He and Sonja were inept in communicating, and I suffered the consequences as well as office slander ("you were demanding") when in fact the problem was -- as Sonja admitted to me on the phone but apparently...

5 out of 5 stars Breast Implants

24 Yo Implant Exchange from Saline to Silicone. Boston, MA

I originally had implants done when I was 20 and I was too young to have silicone. At the time I didn't care and just wanted them regardless. I was 5'2 and 110 pounds - flat chested , wore a 34b but was really an A cup. My original surgery was under the muscle and 275cc in one breast and 300cc in the other. The end result looked really good I was a full C. But I eventually hated how they...

5 out of 5 stars Breast Augmentation

38 Year Old Looking for Bigger Breasts with a Bit of Lift Too. Boston, MA

I have always wanted bigger and perkier breasts. Before my ba I was pretty asymmetrical with my left breast larger and drooping more than right. A few years ago I had a consult with a boston plastic surgeon who suggested a peri areola lift with implant. He frowned on any implant in any woman above 250cc. So I sat on that for a few years and the sagging of my breasts progressed. I was referred...

45 yo mother of 2/BL w/augmentation

The countdown has begun... 1day/12hours/37min left before my Bilateral Breast Augmentation with Mastopexy. Dr. William Gerald (Jay) Austen, Jr. at Mass General Hospital in Boston is doing my surgery (Chief, Plastic and Reconstructive Surgery). Much needed lift and implants... been waiting for this day for a very long time and its almost here. I'll post before photos shortly. Yesterday was...

5 out of 5 stars Breast Implant Revision

Dr Austen is Amazing!

In 2007, I had a transumbilical breast augmentation by a surgeon in New York. Fast forward three years and both were leaking (I had saline) which ended in one completely rupturing two years ago. I had given my previous surgeon a full deposit to redo the procedure (I dont know what I was thinking, but I later learned transumbilical is a terrible way to go because the implants get overhandled...

5 out of 5 stars Breast Reduction

76 Year Old Breast Reduction

I had a bilateral breast reduction. Dr. Austen was my surgeon due to my many health problems, he is knowledgeable and professional. For recovery I employed the New England Rapid Recovery Center in NH, I was able to heal at such a rapid rate I nor my doctor could believe it. The NERR system had me off medications in a few days and in one week the 95% bruising was gone feeling really great...

5 out of 5 stars Tummy Tuck

Here's to NEVER Thinking About my Belly AGAIN! - Evans, GA

I have never had a flat stomach, and since having two large boys, it sticks out more now than before. Plus, now I have the added bonus of extra skin. The stretched muscles, extra skin, and genetic predisposition to deposit any extra fat over my middle are ugly, and what's worse, PUSH MY PANTS DOWN!!! I swear I am always pulling my pants up. I look like Chris Farley when he was the Motivational...

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Board-certified by the American Board of Plastic Surgery

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