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5 out of 5 stars Invisalign
Incredible doctor who made me feel comfortable and important. He truly cared about my satisfaction with my treatment outcome and always made me feel like I was in good hands.
1 out of 5 stars Invisalign
It's a family practice, one of the receptionists is the wife of the main orthodontist and the son also practices there now. So of course everyone is totally infatuated by each other. When I called to have my attachments adjusted and spoke to the receptionist I was immediately given a rude, condescending, defensive manner rather than a well make your problem right attitude. This attitude probably stemmed from the fact that during much of my procedure I was a college student, so it's okay to talk down to me because i'm a "child". It's a local, long standing favorite simply because 30 years ago he was probably the only doctor in the Columbia - Clarksville area. Every once in awhile during the treatment I would have to go in to have the orthodontist shave away at my teeth without one again really INFORMING me of what he was doing. I've even had my gums cut before by your haphazardly shaving basically using a nail file- like device. Also, during the fittings for the Invisalign I had rude assistants screw up the fittings multiple times, and then forcibly shoving lovely clay molds into your mouth enough to make you barf? I even had to come in AGAIN to have molds retaken because of assistant error. Oh and I love it when they forget the last time I had pictures was and spend hours digging through a box, sure just waste my time.
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