So far I have went to my consult on 15 Aug 2017. The dental assistant was phenomenal she explained things to the "T". She showed me the examples of the invisalign align and the whole "9"..She also did my digital impressions, took before pictures and showed me an example of how great my smile would be at the end of my treatment. After going over things with her I was able to meet the Ortho, who will be overseeing my treatment. He was extremely kind and personable. Ensured me that he was very optimistic about my outcome after treatment. Ensured me that I would be estatic with my results. Answered any questions I had and explained everything from his point of view. I have to say, so far I am extremely pleased with the staff at this office and I can't wait to get started with my treatment. I should be getting the call any day now, that my aligners have arrived. I will update you all when I get started. ;)