Sara Wasserbauer, MD

5.0 out of 5 stars 5.0 stars from 4 reviews
Walnut Creek Hair Restoration Surgeon
1299 Newell Hill Pl, Suite 200
Walnut Creek, CA 94596
6K profile views
12 years experience
149 expert answers
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Ratings based on 4 reviews

5.0 out of 5 stars Overall rating
5.0 out of 5 stars Doctor's bedside manner
5.0 out of 5 stars Answered my questions
5.0 out of 5 stars After care follow-up
5.0 out of 5 stars Time spent with me
4.0 out of 5 stars Phone or email responsiveness
5.0 out of 5 stars Staff professionalism & courtesy
5.0 out of 5 stars Payment process
5.0 out of 5 stars Wait times

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Reviews (4)

5 out of 5 stars Hair Transplant

Eyebrow Transplant. Walnut Creek, CA

Sara Wasserbauer is a kind, compassionate and caring doctor as well as a truly wonderful human being. She is 100% committed to her craft and to the welfare of her patients. She has always been very positive and upbeat in her demeanor to me and have noticed the same in her interactions with other patients. Her office is always warm and friendly and I can tell that she makes her office one that her employees enjoy working at.

5 out of 5 stars Hair Transplant

Hair Transplant at 37 for Receded Hairline and Density

I researched several top specialists throughout California and decided to go with Dr. Wasserbauer for the following reasons: -She was within an hour's drive, and wouldn't require multiple trips to SoCal -Her portfolio of results was very good -She was very conservative and concerned about today's hair as well as decades from now -She was not so conservative that she would not alter my hairline, and thus, keep me from achieving my primary goal -She was well reviewed by patients and peers, and well-qualified -Her pricing was not low, but comparable to other top doctors -Although it was hard to reach her initially (more later), when I met her in person, she was warm, genuine, and understanding of how my case was so distressing to me. She was confident, but not arrogant (as other doctors I spoke with), and answered all my questions when in person. My one and only concern in the whole process was that Dr. Wasserbauer was almost completely unresponsive to email and phone. I almost didn't pursue her for surgery because I waited 3 weeks without email response, I called her staff, then followed up with her, and instead of answering my questions I had bulleted, she replied that her staff would contact me to make an appointment. This, I had to call for as well, and the doctor would not see or discuss with me for 2-3 months unless I scheduled surgery in January and made a $1000 deposit. This too, was unexpected. There were other emails she did not reply to, and when she gave her personal number in case of problems or questions (I called regarding the swelling), she did not return my call. I found this strange; perhaps someone should be "on call" if she is not available. My takeaway is that she is a great surgeon, excellent when you have her in person; her staff do the rest. Dr. Wasserbauer did, however, call about 3 weeks after surgery and was very helpful. My surgery experience was otherwise wonderful and I hope it's the only one I'll ever need. I found that both she and the staff were all very good to me, and even transplanted more grafts than I had paid for. If the results are as good as the experience, I will definitely recommend her, with the expectation to call the staff with all questions and plan on communication in person with the doctor.

5 out of 5 stars Hair Transplant

Hair Transplant Review - Walnut Creek, CA

Good in all categories, transplant is so so. I will probably go back for a follow up in a few months because the service was so good.

5 out of 5 stars Fraxel Laser

I've Had CO2 Laser Without Swelling, but Had Fraxel with Lots of Swelling - Walnut Creek, CA

I like Dr. W's personality, her comments, her energy, and her knowledge. Her nurse provides the actual treatment. I really like the nurse also.

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