Walnut Creek Hair Restoration Surgeon
1299 Newell Hill Pl, Suite 200
Walnut Creek, California 94596 US
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13 years experience
194 expert answers
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Ratings based on 8 reviews

5.0 out of 5 stars Overall rating
5.0 out of 5 stars Doctor's bedside manner
5.0 out of 5 stars Answered my questions
5.0 out of 5 stars After care follow-up
5.0 out of 5 stars Time spent with me
4.0 out of 5 stars Phone or email responsiveness
5.0 out of 5 stars Staff professionalism & courtesy
5.0 out of 5 stars Payment process
5.0 out of 5 stars Wait times

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Reviews (8)

5 out of 5 stars Hair Transplant

I had a fantastic experience

Dr. W is phenomenal. She immediately puts you at ease and is informative every step of the way. I cannot recommend her and her staff enough! I was extremely comfortable for the entire 8 hour procedure and felt like my comfort and well being was the most important thing to the entire staff.

5 out of 5 stars Hair Transplant

Wasserbauer was amazing both personally and medically.

Granted, my procedure was a mere three days ago. 2700 grafts. Dr. Sara has amazing personality and charisma. Her staff are friendly and optimistic. I was very comfortable through the entire procedure. Staff was very methodical. If she wasn't married..... :) I'll edit and update at three and six months.

5 out of 5 stars FUE Hair Transplant

The Best Hair Restoration Surgeon and Staff - Walnut Creek, CA

Let's be honest: Losing your hair is not one of life's more enjoyable experiences. It makes you self-conscious and causes you to waste years of your life trying to hide, camouflage, and generally obsess over the condition. And if you do eventually muster the courage to do something about it, that experience itself has the potential to be painful and possibly embarrassing. However, that is...

5 out of 5 stars Hair Transplant

Awesome Experience with Hair Transplant - Walnut Creek, CA

Dr Wasserbauer is extremely professional and caring with a great bedside manner. You can tell she is in the top of her field.

5 out of 5 stars Hair Transplant

Eyebrow Transplant. Walnut Creek, CA

Sara Wasserbauer is a kind, compassionate and caring doctor as well as a truly wonderful human being. She is 100% committed to her craft and to the welfare of her patients. She has always been very positive and upbeat in her demeanor to me and have noticed the same in her interactions with other patients. Her office is always warm and friendly and I can tell that she makes her office one that her employees enjoy working at.

5 out of 5 stars Hair Transplant

Hair Transplant at 37 for Receded Hairline and Density

I researched several top specialists throughout California and decided to go with Dr. Wasserbauer for the following reasons: -She was within an hour's drive, and wouldn't require multiple trips to SoCal -Her portfolio of results was very good -She was very conservative and concerned about today's hair as well as decades from now -She was not so conservative that she would not alter my hairline, and thus, keep me from achieving my primary goal -She was well reviewed by patients and peers, and well-qualified -Her pricing was not low, but comparable to other top doctors -Although it was hard to reach her initially (more later), when I met her in person, she was warm, genuine, and understanding of how my case was so distressing to me. She was confident, but not arrogant (as other doctors I spoke with), and answered all my questions when in person. My one and only concern in the whole process was that Dr. Wasserbauer was almost completely unresponsive to email and phone. I almost didn't pursue her for surgery because I waited 3 weeks without email response, I called her staff, then followed up with her, and instead of answering my questions I had bulleted, she replied that her staff would contact me to make an appointment. This, I had to call for as well, and the doctor would not see or discuss with me for 2-3 months unless I scheduled surgery in January and made a $1000 deposit. This too, was unexpected. There were other emails she did not reply to, and when she gave her personal number in case of problems or questions (I called regarding the swelling), she did not return my call. I found this strange; perhaps someone should be "on call" if she is not available. My takeaway is that she is a great surgeon, excellent when you have her in person; her staff do the rest. Dr. Wasserbauer did, however, call about 3 weeks after surgery and was very helpful. My surgery experience was otherwise wonderful and I hope it's the only one I'll ever need. I found that both she and the staff were all very good to me, and even transplanted more grafts than I had paid for. If the results are as good as the experience, I will definitely recommend her, with the expectation to call the staff with all questions and plan on communication in person with the doctor.

5 out of 5 stars Hair Transplant

Hair Transplant Review - Walnut Creek, CA

Good in all categories, transplant is so so. I will probably go back for a follow up in a few months because the service was so good.

5 out of 5 stars Fraxel Laser

I've Had CO2 Laser Without Swelling, but Had Fraxel with Lots of Swelling - Walnut Creek, CA

I like Dr. W's personality, her comments, her energy, and her knowledge. Her nurse provides the actual treatment. I really like the nurse also.

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