I went to Dr. Pierre years ago because I was interested in Botox for my lips. Admittedly, it was very early before this was a ubiquitous procedure, but he didn't do any numbing of the area or icing and it was extremely painful. I told him I couldn't endure the pain and to stop. He clearly didn't know what he was doing back then and I was his guinea pig. I realized years later when I did actually try Botox again that there are ways to mitigate the pain and it shouldn't be painful, just uncomfortable. I should have gotten my $400 back from him, but he never offered. Back then I thought "how do women do this?" I mean I've had two children via natural childbirth so do not have a low tolerance for pain! Looking back, I know realize it was the dr. not me. If Dr. Pierre feels compelled to refund my money realizing the error of his ways, I would not turn it down.