I was going to purchase a Groupon for 20 units of Botox. I called Innova inquiring about appointment availability, they told me I did not have to purchase the Groupon and they would honor it. I've had Botox before from another provider several times, so I know what 20 units of Botox does for me. They did not even come close to providing 20. After two weeks (normal time allowed to full affects to take place) I called them to complain. They asked me to come in. They offered to give me 10 more units, but even now, after taking the time off work to drive a half hour to them, the additional so called "ten" units barely did anything in addition to the 20 they said they gave me previously. I would not recommend them. They could have had a potential future customer if they would have gave me what I paid for. Thus my review. NOT SATISFIED AT ALL.