I went for numerous consultations before I decided to have my surgery performed by Dr. Zaldivar. He performed my surgery on 1/13/2017 and I am beyond pleased with not only the results but also the professionalism and talent of this surgeon. I would highly recommend him! His staff is also wonderful and very compassionate!
Absolutely HORRIBLE and unprofessional practice. Dr. Zaldivar canceled my daughter's eye surgery less than 48 hours before with NO REASON other than he would like to refer us elsewhere. He did not even have the decency to speak to me but had his office staff call instead. I has already paid over $2000 for the multiple office visits and surgery and they refused to refund me the full amount because they wanted to deduct the fees for the pre-op visit!! A pre-op visit for an operation they refused to perform! They scammed me into paying hundreds of dollars in office visits and unnecessary procedures. They billed our insurance, charged us copays and forced vision exams even though we were up front from the beginning that this was a solely cosmetic procedure recommended by our pediatrician and referred by an ophthalmologist. When we tried to decline these unnecessary procedures and vision exams, I was told in person that we would not be charged, but then were later billed. I called multiple times about said bills and were told on the phone they would be written off and to disregard them but then 3 days before surgery they called and asked for more money (after I had already paid in full for the surgery). I told them that they seemed to have a very dishonest billing practice happening and that I was not happy about it. The next day they called me and told me they were canceling my daughters surgery that has been scheduled for 3 months!!!
