I just want to start off by saying that Dr. Ruotolo is the most amazing human being I have ever met in my life. This woman is the most caring and kind hearted person in history, and definitely needs to be recognized as such. I came to her at 20 years old wanting a bilateral otoplasty procedure, and from the moment I stepped into her office, I immediately felt comfortable. The staff were so wonderful and welcoming. I didn't have to wait long at all before I stepped into the consultation room, and that is where I saw Dr. Ruotolo. She came in with a positive energy, and told me exactly what I needed to hear. She answered all of my questions in a professional manner while reassuring me that everything was going to be okay. I was very nervous but she kept me very calm and comfortable; I immediately knew that she was the person to help me gain my confidence back. The surgery had gone as perfect as I had hoped, and as perfect as she had told me; with a very easy and painless recovery. If I had any questions or concerns post-surgery, I knew I could count on her to help me. As mentioned above, her staff is very fun, welcoming and all of them are amazing people. They were with her and I every step of the way in changing my life, and I can't thank them enough. I have never seen or heard of a doctor that can match her precision, enthusiasm and compassion for her patients, as well as her job. I am now confident in myself and happier than I have ever been before. Definitely 10/10 recommend. Thank you again for changing my life, Dr. Ruotolo.