On February 13, 2024, I received a cosmetic treatment from Dr. Peter L. Karlsberg involving the use of a VBeam laser to reduce a bruise on my buttocks. Unfortunately, the procedure was performed improperly and resulted in a significant and painful burn that left permanent scarring. What was expected to be a simple, non-invasive procedure caused lasting physical damage and severe emotional distress.
Following the incident, I immediately contacted Dr. Karlsberg’s office to inform them of the injury. Despite bringing this to their attention, I never received a direct follow-up from Dr. Karlsberg himself to assess my condition or to provide any form of medical or moral accountability. The lack of post-procedure care and concern was both alarming and deeply disappointing, especially given the serious nature of the injury.
In response to my complaints, the only remedy offered by the office was a bleaching cream that was intended to address the discoloration. Not only did this cream exacerbate the wound and worsen the condition, but I was also required to pay for it out-of-pocket. The office later issued only a partial refund for the original laser treatment, which in no way compensates for the pain, suffering, and financial burden I have endured as a result of this experience.
Over the following months, I sought medical care from several other specialists to repair the damage caused by the improper use of the laser. These corrective treatments were extensive, costly, and emotionally taxing. It has taken until recently—many months and thousands of dollars later—for the area to heal to a manageable state. Despite these efforts, the incident has left lasting scarring and has had a devastating impact on my modeling career and overall confidence.
I believe that the treatment I received from Dr. Karlsberg and his staff was negligent and below any acceptable professional standard of care. The absence of follow-up, the improper prescription that worsened my injury, and the lack of empathy or accountability demonstrated by the practice are unacceptable.
Based on my experience, I strongly advise others to exercise caution before seeking care from this provider. I would not recommend Dr. Peter L. Karlsberg or his office to anyone. What happened to me should never happen to another patient. I deeply regret not pursuing further action for the lasting damage and hardship this incident has caused.