Natalie Ngan, FRACS (Plast)

I can’t recommend Dr Natalie Ngan and her team enough. Dr Natalie truly changed my life and for the better. Choosing the right surgeon is a massive and overwhelming decision, but from the initial consultation with Natalie she made me feel so welcome and thoroughly discussed the surgery processes. I am so beyond grateful for Natalie and her team.

Quite simply, Dr Natalie Ngan is the best there is! I came to Dr Ngan's office through my breast cancer journey. After a few months of scans and biopsies, I was pretty fragile. I could not have found a better surgeon in Dr Ngan. She is warm and understanding with incredible empathy. She is highly professional, direct and does not over promise, she is real. Walking into Dr Ngan's rooms, I felt immediately calm, it is a lovely, comforting space, not cold and clinical. The pre-op process was fantatsic. Dr Ngan's team is first class. A special mention to Di Sharp, Dr Ngan's Patient Coordinator, who held my hand along the way. Exceptional communication, every interaction was so professional, yet caring and personal at the same time. A fully female team was not a pre-requisite for me, I didn't think I needed that, but I found it so incredibly supportive. There was a real comfort there that I did not expect but am so grateful for. My results have totally exceeded my expectations. Size, shape, symmetry is perfect. My procedure was a bilateral breast reduction (significant! almost 4kg removed) with an excisional biopsy. Dr Ngan is very clearly an outstanding surgeon, but her patient care sets her apart. Her care does not stop once surgery is done. It is so reassuring to know that she will be monitoring me for the next 12 months and I can call with even the smallest concern. Overall, I cannot recommend Dr Natalie Ngan highly enough to anyone considering breast surgery. Dr Ngan is nothing short of brilliant and has quite literally changed my life. I could not be more grateful.

Natalie is an exceptional surgeon. This was my second time trusting her, first with my weight loss journey and now with the management of my chronic condition, lipedema. From the very first appointment, she was warm, approachable, and genuinely compassionate toward the female body and the unique challenges it can face. What I love most about Natalie is that there’s no sense of hierarchy with her, when it comes to the female body and mind, she just gets it. She understands, relates, and makes you feel truly seen and heard. She explained everything clearly, listened to my concerns, and made sure I felt comfortable and informed every step of the way. She was uplifting and empowering, treating my body with respect and never making me feel rushed or dismissed. She even took the time to personally speak with my husband after surgery, explaining everything clearly and reassuring him, which meant so much to both of us. Her team reflected the same care and professionalism, creating an environment that felt safe and supportive. P.S. Di’s photography and organisation skills deserve a special mention , she makes things happen! I’m so glad you were there for my second round. I’m incredibly grateful for the care I received and wouldn’t hesitate to recommend Natalie and her team to anyone looking for a surgeon who is not only highly skilled but also deeply respectful and compassionate.

Had an amazing experience with Dr Natalie and her team. They were always there for me to answer any questions throughout my surgery journey. My incision scars are so neat and everything healed perfectly. They gave me great aftercare advice and products and were very thourough going through everything with me. Highly recommend for breast implants and abdominoplasty. They made the process not scary at all, I always felt comfortable. Also shoutout to St Vincents Private Hospital and the wonderful nurses there.

Where do I begin? I cannot condense how good of an experience I had in the limited form of a review. I've suffered from having large breasts for many, many years. They were not only contributing to my severe back pain and physical discomfort, but were also affecting my gender dysphoria immensely. I was literally in discomfort 24/7, in my own body, it felt like a prison I couldn't escape. Until, I met Dr. Natalie Ngan. Her team is kind, compassionate, respectful and efficient, and the space created in the office is a safe one. I walked in, and immediately felt at ease. As for Dr. Natalie Ngan herself, I could not have asked for a better person to have performed the surgery. She is wonderful, as a person, and as a professional. Easy to talk to, so confident and reassuring, kindhearted, highly skilled, passionate about her work, and has a genuine care for her patients. I trusted her completely, and since the operation, I feel like the version of myself I've always felt I've been. I feel free! I feel like myself. I couldn't be happier with the results. I seriously cannot recommend her enough, and if you go through with choosing her as your surgeon, you will see exactly what I mean. Thank you, Dr. Natalie Ngan and team, from the bottom of my heart!

Dr Natalie Ngan and her team were fantastic - friendly, approachable and helpful throughout the process. I was put at ease from the first appointment, and Dr Ngan was respectful of the outcome I was hoping to achieve. I am very happy with the results!

I saw Dr. Nat Ngan for a breast reduction and uplift following my DCIS breast cancer diagnosis. From my very first consultation, I knew I was in good hands. Dr. Ngan's compassionate and professional manner immediately put me at ease. I would highly recommend Nat and her exceptional team - including the skilled anaesthetists, surgical assistants, nurses, and receptionists - all of whom showed professionalism and genuine care throughout my journey. A special mention to Di, Natalie's patient coordinator, who ensured everything ran smoothly. Her support, clear communication, and reassuring presence made a world of difference. Dr. Ngan is not only a talented surgeon but a truly beautiful soul who cares deeply about her patients. Her passion for her work is clear, and she goes above and beyond to ensure an aesthetically perfect result. I'm so grateful to have been in her care.

Dr Natalie Ngan was highly recommended by my breast oncology surgeon as one of the best Melbourne plastic surgeons. My experience confirmed this to be true. Dr Ngan was a caring and conscientious plastic surgeon with outstanding skills. The support team was unfailingly helpful and professional. I'm thrilled with the result and have referred friends for breast augmentation, who have been equally impressed.

Dr Ngan is an exceptional surgeon, who knew exactly what I needed. She listened, and showed empathy the whole way through. She was always available to answer any questions I had, and to reassure me when I was worried about the way my wound was healing. I would highly recommend Dr Ngan and her amazing team!

Amazing experience! Excellent care and results. Dr Ngan and her crew have the best bedside manner too, from start to finish. They encourage you to always reach out with any concern, big or small. So happy I decided to come here!