Dr. Bootstaylor felt like my friend as soon as I had my first visit (consultation) with her. She listened to my concerns; she assured me of what she could do for me. She allowed me to ask questions, do my own research, them contact her to preform my procedure. She did not pressure me nor make me feel as if she was the only surgeon who could help me, but she did talk with confidence and conviction - this was the selling point for me.
After getting to know her before my surgery, after my surgery, and during follow up visits I have found her bedside manner genuine, honest, and open. I, honestly, do feel like Dr. Bootstaylor is my friend - someone who truly cares.
Thank you,
Margaret Freeman (surgery November 2016)
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