Dr. Chavez and her staff were fantastic! And for people who are not into reading long reviews, I will just say that it was a great experience, and my eyebrow tattoos are now virtually undetectable to the naked eye after 3 to 4 treatments. Last year I opted to get permanent eyebrow tattoos, which I felt was the best solution for my middle-aged thinning brows (it was not!). After a couple months of unsuccessfully trying to fix/remove them myself (which only made it worse!) I reached out to Dr. Chavez via email in desperation. She took the time to write me a personal email, which convinced me I should at least go in for a consultation. When I went in for my consultation, I was immediately struck by Dr. Chavez’s complete honesty and professionalism. She explained the process and the difficulty of removing cosmetic inks. She did not set unrealistic expectations and explained that this might not be a quick fix. She also explained potential side effects, like potential skin darkening. She started with a small test area to see how my skin would respond, and I believe I waited a couple weeks before beginning treatment. Any skin darkening I may have experienced was short-lived. The layers of cosmetic inks disappeared with each treatment, transitioning from brown to auburn to yellow and finally back to normal skin tones. I am so thankful I took a chance on Clearwaves! Yes, I recommend them!