Great doctor and receptionist. Used lidocaine before injecting Kybella because a patient told him it hurt so he tried it on himself to confirm. He makes sure you open the box/hold onto the bottles so you know your getting the real thing, untampered. Used the tattoo template, checking above where you swallow. My first visit was a Groupon for 2 vials so my round 2 wasn’t as cheap. My 6 week results were so good I just had another 2 vials to get rid of the remaining pooch left so I hope to share again in another 2 months. I’m 45 years old and my skin doesn’t feel loose after the bull frog expansion. Very happy!