I went to Dr. Heinrich for ENT. My first appointment I waited 35 minutes in the room waiting when I arrived on time. Apparently, I got an endoscopy, which is something that I found out when I got my bill for close to $500 for a 10 min appointment where he talked more about my adult braces than he did my sinuses, which is what I went in for. He also asked me if I had a significant other and when I said that I did, he asked which gender, and then asked if he added to the stress in my life. Ultimately, he said that he couldn't see much and ordered a CT scan. When I went in for my follow up appointment to my CT scan, he specifically asked me to go pick up the CD of my scan so that we could review it. Again, I waited in the room for a long time and when he came in, he spent 5 minutes having the same conversation about my braces and spent about 30 seconds saying that if I get another sinus infection to call and left to go to another patient's room. I had to run after him to ask about the results of my scan which I went out of my way to go get and he said that it looked like I had some sinus problems, but to just call if I got a sinus infection. That 5 min appointment cost me $160 for "Office Visit, Detailed"