My first visit was a consultation at Vein Innovations involved an ultrasound to determine if spider veins were my only problem. I conferred with Dr Frank Ferrier and we discussed possible treatment. He was most congenial and answered my questions patiently. We agreed on sclerotherapy and the use of compression stockings for a period of time. There was no charge for this consultation. My second visit was a pleasant surprise. My treatment was performed by a delightful registered nurse named Jane. She called in Dr. Caudill to confirm her treatment. I expected the pain of the needle that I had experienced many years ago. But instead, Jane was very gentle and so professional that I barely felt a thing. She worked quickly and thoroughly for quite some time and while she was working we engaged in interesting and fun conversation. I do realize she was trying to distract me, and she succeeded. I went back for my completion session today. Most of the spider veins she treated last time have disappeared and the tiny bruises of a few are rapidly disappearing. I am so pleased with this professional "family" and their caring for the right treatment for each patient. The receptionist, both Dr. Ferrier and Dr. Caudill, the therapists and the office assistant are all a great and caring team and I will highly recommend them. Plus, I never waited more than 5 minutes. Pat Jollay