I had a broken nose and I contacted Ms. Elçin for this. I got a date for surgery. She gave me detailed information about the surgery beforehand. I realized that she is really very interested and the flow of information is very good. It made me feel like I was with the right person. I had an operation. I thought it would be difficult, but I had a really great surgery. She created a control chart periodically after the surgery and told me what to do step by step. I recovered in a very short time and my nose became natural. She managed the whole process perfectly and I was very satisfied. I would like to express my thanks to her here.