FMS Dental exceeded my expectations, not only in service, but hospitality as well. I live in Thailand, where dentistry is already cheap, but chose to look elsewhere due to my previous experiences with Thai dentists. After reviewing countless locations throughout India, I settled on FMS Dental (Jubilee Hills). Why? Because Dr Rohini (she deals with international patients online) could answer my questions, was always there online, and could arrange for everything. She also arranged a video chat with Dr. Paul so he could answer any further questions I had, and to assuage any fears I might have regarding leaving my comfort zone for something like this. I flew into Hyderabad via Bangkok and was met at the airport by the FMS Dental Hospital driver who then proceeded to take my wife and myself to the hotel which was recommended and then booked by Dr. Rohini for the duration of my stay. She wanted me to book two weeks, but I couldn't do so at the time and could only allow 12 days, of which 2 of those were arrival and departure days, so in essence, I only had 10 days for them to do the work.
The first day at the office was a consultation day, which was quite lengthy. New x-rays, panoramas, and a CT scan. I had previously seen a dentist in California and already had known what I needed, or thought I did. It was suggested by the USA dentist that I have the 8 remaining uppers removed, and an "All on 5" implant procedure, all at a cost that would break my bank for sure. After FMS staff got ahold of me, and after being seen by no less than 4 different dentists who specialized in everything from fillings, root canals, oral surgery, and implants... it was suggested that I keep my teeth, and that they work with what I have... provided I was okay with that. Ultimately, they would do what I wanted, so I deferred to their judgement and let them call the shots as work progressed. Worst case scenario, teeth had to be removed, best case, none had to be removed and teeth (permanent bridges) could be fashioned to fit what I had. They didn't want to remove healthy teeth, to which I agreed. I also needed a bone graft and a sinus lift plus four (4) implants for teeth I was missing, three of which were molars.
I won't lie and say everything was pain free. Should I have had the "All on 5", I believe it would have been pain free as they use anesthesia and you are knocked out while they do the work. But, since they were working with the teeth I had, they had to be ground down for the bridges, I needed three root canals, a filling or two, a big spike like post put in one tooth, and more impressions than I could count. All of this was before they even started on the implants/bone graft/sinus lift. I kid you not, this was a lot of work to be done in the short time I was there. My comfort was always a concern though, and if I began to feel pain, I just had to let them know and they would give another injection if I wanted. It is my nature to suffer (for some sick reason, lol), so if the pain killer was starting to wear off, I'd just as soon they power on through the job at hand and finish instead of having to have another injection. It was mentioned a couple of times that for what they did, they probably would have done over a period of 4-5 weeks as opposed to a week and a half... so yeah, I was hurting some. Now aside from the dental pain, which was partly my fault because I did refuse a couple shots once things began to wear off, the most pain I had was absolutely no fault of theirs. Whenever I have any kind of mouth trauma and dental stress, I will get canker sores at the site of the trauma. It could be at an injection site, where a clamp rubbed my gums, the tooth socket where the put the implant, where my lip was pinched by the suction thing they use, the stitches for the bone graft and sinus lift, or the stitches and incisions they had to make in order to drill the implant posts in. Needless to say, I got canker sores in ALL of those places. It hurt like hell, then to top it off, I couldn't eat a thing which didn't help. Try eating some nice spicy Indian food with a mouth full of canker sores, lol... it isn't happening.
But with most things, time heals all... the canker sores went away, the implant posts healed over, and what is best of all, I can eat again without any kind of pain. Prior to the procedures being done, it was painful to eat, and I forgot how nice it was to enjoy food without worrying where I had to chew. This was all about 2.5 months ago, and now, I don't even think about it. I will say that because I can eat what I want, part of me doesn't want to fork out the $$$ for the crowns that will go on the waiting implants in another few months. Being that they are Nobel products, I can have them done anywhere I suppose. The jury is out as to whether or not it will be cost effective to fly to India, stay another 9 days for crowns. At least on the return visit, the work is minimal and most of the allotted time is for check-ups. I think it goes something like 2 days for the crowns.... then a week off.... then a final check, and you are good to go home. They do have another office opening up at the beach, so maybe.....
As far as Dr Paul, he knows his stuff and I never felt as if he didn't. The same goes with the rest of the staff, they really are concerned about your welfare and doing a quality job. Never, ever once did I regret going here, so therefore I definitely would recommend this office. Yes, it is far, especially if you are flying from the USA, but if you are in the region and you need work done, you might as well go for it. While there, I met very satisfied customers from Australia, Germany (I think), and Saudi Arabia.... all with perfect smiles. Cost wise, it was about a 50% savings over Thailand rates, and 75% less than USA. At those savings, having that level of service by highly qualified staff, I don't see where you could go wrong.