He was very nice, and taught a lot. He explained all the different things to me. He has botox, rf, ipl, and lasers. He explains he tries to get the skin healthy, so you don't have to spend as much in the long run. He is not trying to constantly upsell and tries to not spend your money. If you want something that's not going to work, he'll tell you that, rather than just letting you try it. He's not constantly pushing really expensive creams or anything else on you, he uses natural pharmaceuticals and vitamins that you can buy anywhere. I had an amazing result.