Dr Sneed spent the majority of our visit asking me the same questions as I had answered on the intake form. He refused to use my labs that had been done the week before even though I was assured when making the appointment that he would. He didn't have time for questions and I ended up chasing him down the hall to get my questions answered. He called in a prescription for a newly released brand name instead of the generic I've taken for years. It's 3x the cost and in a form (sprinkles) that I will never use. I haven't had any response in getting the prescription corrected despite both myself and the pharmacy calling their office. During our visit, he spoke really fast, didn't listen to my answers and never made eye contact. When I asked him if I could use an outside lab, he snapped at me that it was my problem to deal with. He was overly focused on selling me additional procedures / labs that were unrelated to my visit. I would not recommend this doctor or office.

I tried this Spa due to the fact that I prefer an actual Doctor to do my injections. I have had Botox before, and it works great... just not here. I had NO change in the spots injected. I let Dr. Sneed decide how much I needed, and it was more than I’ve used before. No problem, I though. He’s the specialist. This is the first time getting injected with Botox that I’ve wondered after the fact if they dilute their solution way too much, or if they half filled the syringes with saline before bringing them in the room. After waiting the appropriate amount of time for the Botox to take effect (and then some) I called to explain the situation, expecting that something would be done; a discount or perhaps more. The receptionist answered and said maybe I needed more, and that I would receive a call back. I never got that call. Perhaps it slipped her mind because she seemed quite annoyed, and said something about having to deal with the aestheticians that she disliked. I’m paraphrasing that because I can’t exactly remember what she said about the aestheticians, but I chose the word ‘disliked’ because it was a tamer than what she actually said. Like I said, I never got a call back. After the whole situation, I never called back either. I’m unsure Dr. Sneed knows how to inject, or if they run an extremely unprofessional practice. One star is one too many.