I've never had any sort of cosmetic procedure done before, so I was hesitant about going to get a brow lift to help with my brow furrow. I have a pretty busy work schedule, so when the woman who scheduled me, Cheyenne, said they could get me in a Saturday I was thrilled. The front desk receptionist in Gahanna was so friendly and even made me a coffee. I was treated by Kimberly. She explained the process as she was going along and, when I expressed my fear of needles, she even applied a numbing cream onto my brows. It was so painless and over so fast! I think they close at 2 and I was there for awhile after because of the numbing, and they weren't bothered at all. I felt so welcome. The girl at the front desk even signed me up for a points system so I'll get $20 off my next Dysport treatment just for joining. Because my brow furrow was quite deep, the Dysport didn't fully help, which I expected. So a few weeks later I called, they got me in on Saturday again, and Kimberly touched me up for free! I'll definitely be returning.