She's a great doctor, with a very warm and professional personality. Everything was great up until I got denied by my insurance for a procedure she and her office had worked on for months. Then not a word from her or her office. I don't know if she has dropped me as a patient, or what has happened. However, when I don't hear from a doctor I feel left out on my own.
Updated on 17 Sep 2020:
Dr. Berens has stood by me through my insurance denials, and we finally got approval for my FFS. She is an awesome doctor, and I would recommend her to anyone in Washington State. She and her staff will work for you endlessly to get your insurance to pay for your procedure, or help you with whatever you as an individual need.
Updated on 11 Mar 2021:
Dr. Berens did my facial feminization surgery. She raised my forehead thus shaping my eyebrows. She contoured my jaws to make my face look more feminine. She also contoured and reshaped my chin to give it that nice female shape. I believe she also gave me a facelift (possibly), and she liposuction the fat out of my neck. I look like an entirely different person than I used too. It's amazing the care, time, and dedication she took to my face. I would recommend her to anyone.