Angela Phipps, DO

I just wanted to give a huge shout out to Dr. Phipps and the wonderful team at Bosley. I had a brow restoration and could not be happier with making that decision. During the 90s, I tweezed my brows to a near death experience and they never have fully recovered. I had used pencils and various products to try to shade them in, all with a very unnatural appearance, and I became quite good at it, but was never happy. Then one day, a lady out of the blue told me she thought I had tattooed brows and I nearly fell in the floor. So that was it. i decided to fix them. I longed for the youthful brows I had as a young person. The experience was great from start to finish and Dr. Phipps was there the whole way. She explained realistic expectations and was very straight forward so there was no misunderstanding, and that for me, I might need a second treatment which I am having in the near future in order to achieve my desired look. However, at the moment, I am free from wearing extensive shadows and I am enjoying that new found freedom. If you are on the fence about this and do not want to go the route of microblading, tattooing, and other procedures that need to be done again and again to achieve results, and which I did not want to do, then this natural approach is certainly for you. It's your actual hair! After the procedure I literally cried from joy because I was staring at myself and seeing myself as that person I remember. The maintenance is minimal but you will need to keep the brows trimmed as they will grow like actual hairs on your head. But I don't mind that at all. Also, one word of advice to any young person, leave your brows alone, no matter the trend!

Dr phipps performed my hair transplant and just about everything that could have been done poorly was. I spent 8 months wearing hats hoping that some of the mistakes from the procedure would be covered up via recovery and hair growth. Eventually, the rest of my hair grew long enough to hide the transplant area with comb overs.  This is what happened:   I came into the initial consoltation and expressed concerns about some of the side effects from poorly grafted hairs. Specifically, divots and transected follicals. I was repeatedly and thoroughly told that those would not be a problem. That Dr Phipps' method was far better than the Artas system because she could "feel" the follicals while retrieving them and could therefore avoid cutting them in half. She said that the arts system was far worse. I also discussed a large number of grafts with  the sales person and Dr Phipps suggested about 30 percent fewer. The day of the procedure comes along and as the initial incisions are being made Phipps realizes that there is a larger area to cover on one side than she thought. So she decides to try to make the hair seem thicker by placing them in a completely unnatural criss cross pattern. I was in the chair so I couldn't monitor what was going on and trusted her experience level. This was one of the biggest mistakes. The procedure finishes and I went home to recover. I am immediately and shocked and horrified by the sight of the transplants. One side looks fairly natural in its placement of hairs and the other side is a perfect grid.  I am not kidding. A permanent, very obvious, unnatural grid was etched onto one side of my head. This is when I realize that I'm stuck. There is nothing I can do to fix the situation.  I call them and they tell me to wait 1 year to see the results. This is their go to for all problems. Wait because once the procedure is done they won't try to fix anything for a year. They'll say that another procedure can mask the effects of the first one. This is where it gets much worse. Each transplant site recesses. Which is exactly what I was worried about and what people online often avoid. Poorly placed follicles are not level with the surrounding tissue and it sinks in. This made the transplant area look like a dolls head. On top of this, a large dent forms in my forehead. This dent we find out is due to a substance (which was a steroid I believe) being injected into the wrong depth of the skin. The result? A massive 2-3 inch dent in my forehead for at least 3 months. If I weren't working at a business that allows hats at any time it would have been incredibly embarrassing. As time went on, one side began to grow and the other side showed much less progress. I was told to wait again. About a year later one side is nearly as thick as expected and the other is about half as much. I would not say that the thin side looks like hair.  There are far too few strands to consider it a normal patch of hair. It's creepy. I was told in a post op meeting that many of the hairs on that side were transected as I had worried. Instead of having 3 hairs grow out of a follicle 1 or 0 would. They promised a few extra free transplants to cover it up if I wanted to go through another procedure.  Its about a year later and it looks unnatural if you look closely or if the wind blows my comb over up. Between the ~4k spent on this, the rage and depression and the recovery time I would not wish her work on anyone. After the procedure you will realize that there is nothing that you can do other than to have gone to a different doctor. I hope this message helps someone avoid their business.