I would start by saying when something sounds too good to be true be wary. My journey to the perfect smile has led me frowning. When I first met for my consult I was told I would be satisfied no matter what. I mentioned I wanted white teeth and had issues with my previous dental work not being white enough. I was assured the doctor would paint the inside of my veneers pink to avoid picking up the natural teeth color from underneath. I began to look forward to having a perfect smile. As I began to create my dream smile my vision became hijacked by the doctor who decided the color I should use (1M) which was much darker than what I wanted. When I talked about going lighter I was met with disapproval of how I didn’t want my smile to look fake. I think I should have gone with my gut and said I don’t care what you want I want white teeth. I comprised and asked for a bleach 3 to be combined with the chosen color after being assured it would look as white if not whiter than the temporaries I was fitted with. I asked multiple times if the color would be the light white I envisioned and was told a sample of the temporaries color sample I wanted would be sent to the lab for the tech to refer to. On the day I was set to try the permanent veneers I was excited. When they were placed in I immediately said, “I don’t like them”. The response I got was an annoyed we would have to send them back to the lab to redo color. I focused on the shape and the doctor worked to change the shape to a more fitting shape. When I looked at the veneers in the office I was under the bright light so I didn’t notice the color issue. We went outside and unfortunately for me it was an overcast day so I couldn’t see the color precisely. My father came to see them and commented that they were not light enough. Again an annoyed response of we have to start all over again was given. At that point I wasn’t sure it was worth sending them back because they seemed a pretty color. We were told for the first time since starting the process once they are sealed they are yours. After the work was done I went outside in the sunlight and noticed the once white veneers took on a yellow cast and not longer looked white. I went home and panicked about the color. Thinking back to the first time discussing the procedure and remembering I was told I will be happy with the results I decided to call the doctor the next day. I called first thing in the morning and wasn’t called back until I reached out via text two hours later asking the doctor to call me. I told her I was unhappy with the color and immediately the doctor became angry telling me I don’t want to redo them. She would have to charge me more money, ridiculous considering I could have bought a car for the money I spent. I asked why they weren’t the white I was promised and she couldn’t give me an answer. I got off the phone more distraught as I was basically told nothing could or would be done. On top of that she said she wouldn’t redo anything without compensation. For the price I should be happier than a pig in [RS bleep] and all I am is disappointed and regretful. My father called the office to speak with the doctor the next day and was told if more work was done I could end up needing a root canal on my teeth. Never was this discussed or mentioned before proceeding with the veneers. When I went to have my bite adjusted the other day I was visibly upset and was basically ignored regarding my color concerns. As my bite was being adjusted I was then asked if she could build up my bottom teeth to correct the bite issue. I said no as this again was never mentioned before and the last thing I need is to mess with my teeth anymore. At the end of the appointment I asked what went wrong with the color and the doctor blamed me for picking the color. I will state it again that I wanted white teeth and asked a number of times to insure they were white. I will not be going back to this dentist ever again as I feel swindled and totally unhappy. Save yourself the pain and the agony of paying a ton of money only to have your requests ignored and then you blamed for the outcome. Do your research and know what you are getting before agreeing to veneers and paying out that kind of money.
