mshahmd

Hi liz.7,
As I said on complaintsboard, I am happy to help you since you are unhappy. I've spoken to everyone in my office who answers the phone and no one can corroborate that you have called. Send me a personal email to drshah@drmanishshah.com and we'll get you into the office to see where you are. You know that I do not charge another surgeon's fee for revision surgery. I can't comp some other facility's anesthesia costs or facility fees. That is clearly stated on my revision policy that you sign at your preop. I've tried to contact you through each board you've posted on (and there have been several!!) and you have not contacted me back. I keep a detailed list of all my nasal surgery patients and can not find anyone from the time period you claim to have had surgery who is unhappy. So if you are who you say you are, you really just need to come in and talk with me about your concerns. Finally I said the same thing to gw8denver because I mean it.
Warmest regards,
Dr. Shah

Hi Chrystal,
I'm not disagreeing with you. I'm only saying what I do and how I work. Based on the Colorado Board of Medicine's Office Surgery standards, we do communicate with patients the exact nature of the whole surgical process. Most of my patients are awake during surgery and I answer any and all questions they have during the procedure. Our prep is pretty thorough, but that's because I designed the system at the Denver office and I vet is constantly to make sure that quality control standards have been met. I get medical clearances regularly and I correspond with primary doctor's offices as needed. Every center is different and that's the point I'm trying to make to you and now to Monica28. I'm a busy surgeon simply because I care and I communicate this routinely to my patients. Commercials of any kind are misleading, I agree. LSL is selling something so they use sales techniques, but frankly this process is carried out in private practices all over the country. You won't see a commercial but the pressure of the sell exists behind closed doors. Everything in life is "Buyer Beware."
Good luck,
Dr. Shah

Hi Monica28,
Read what I've written carefully. I'm not defending myself or anyone else. I have no idea who gw8denver is and if I did I would be helping her the best I could. I don't have an idea if gw8denver is making anything up because she hasn't shown her face at my clinic. My door is open to her. As far as your comment about trolling for patients, I come on to Realself and other similar sites to help answer questions that all patients have and don't seem to get the needed answers to from their own surgeons. I answer questions from patients all over the country and around the world in some cases. These patients will never come to my office so I don't really think that qualifies as "trolling." I've trained surgical residents at various programs so teaching is what I enjoy. I think you do a disservice to medical professionals when you lump them into a "99%" group. But that is your experience, not mine, and probably not the experience of many patients.
Dr. Shah

Hello Monica28,
I just meant that it would be helpful to see what happened to you, that's all. I meant no disrespect. As they say "a picture says a thousand words."
Dr. Shah

Hi Chrystal,
Thanks for your reply. I do care very much for the health and happiness of my patients. All she has to do is call me and let me see what she is complaining about. At least that way, I can offer her a solution, if one is possible. With regards to my LSL being a low cost alternative to traditional facelifts, when you place full incisions and perform a submental platysmal tightening, along with performing full lower face liposuction, the price is better than competitive. Private surgeons in the community have had to become far more competitive with their pricing (myself included) because of LSL being in their backyard. But when you add on 2-4 hours of general anesthesia/IV sedation and a surgical facility fee, the cost for "comfort" climbs significantly. The LSL model was designed to take away the issue of general anesthesia/IV sedation cost and risk. The properly informed patient knows before surgery that they are just going to be relaxed and not asleep. Frankly, to get the general anesthesia/IV sedation added on would make the cost of getting a facelift too high for a large number of men and women. So, LSL becomes their affordable alternative.
Dr. Shah