Had the Lifestyle Life and platysmaplasty procedures on October 31, 2008 at the Maitland, Florida office. Before my first follow-up appointment, face was drooping. Was told by Dr. Filiberto that the procedure should last for a lifetime, and he agreed that the procedure should be performed again and corporate headquarters approved a corrective procedure. The office manager told me that they would charge me $500.00 for the platysmaplasty. When I advised her that I had already paid $500.00 for the platysmaplasty, she then changed the addiditonal $500.00 charge to "facility fee", which I refused to pay. I wrote a letter to Dr. Frank Filiberto, Maitland, Florida Lifestyle Lift office, certified mail, requesting that he call me to discuss this. It has been 2 years, and I have not heard from him or his office. Finally got tired of trying to correspond with them and gave up, which they were counting on, I'm sure. They have no intention of correcting their mistake which costs me $4,500.00. Still have numbness on both sides of my face and a small knot behind my left ear. Please do not pay these people in cash. Had I charged for this procedure on a credit card, would have had the option to refuse payment. I'm sure there are good, honest doctors who perform successful surgeries. Unfortunate for me, I got the rotten apple!!
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