Brittany New York

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Brittany New York

Joined: 8 Apr 2010
Activity: 2 posts

2 comments

Recent comments

  • Posted to Matrix RF - Still Waiting to See Results on Scarring - Scottsdale, AZ on 19 Apr 2010

    I was checking in on this post and could have sworn that I responded to this but perhaps it just didnt properly propogate onto the response forum. In regards to them changing the service you were originally sold on and purchased, and without consulting you or prior notice. i find it very shady and unprofessional. Essentially they know they're lack of skill or knowledge in a triniti series would prove to be so by yielding no results, so they instead offer a treatment which essentially they are able to burn your face off with if not appropriately configured or executed and assume some result would be expected from that. As far as the down time I would need to know what you are looking to accomplish by choosing a treatment like the matrix as there are many applications such as, evening skin tone, skin elasticity, skin tightening, resurfacing, tone, texture, and scarring. I love the triniti series and do implement it in my practice and have created my own methods of treatment which I also incorporate the matrix treatment.

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  • Posted to Matrix RF - Still Waiting to See Results on Scarring - Scottsdale, AZ on 8 Apr 2010

    I am the owner of Synergy Laser Esthetic Solutions,and I use the Matrix RF system 100 percent sucessfully and with no complaints of pain even with the most sensitive of patients only of course the warm hot sunburn feeling which is expected and normal. I was looking at your pictures and I hate to say they charged you way to much for a proceedure that was horribly executed. the "boxes" so to speak are not supposed to be so spaced out but consistent and side by side. Which is of course why your not seeing the results you should see with 2 treatments or even 1. The treatment is not supposed to be as painful as described. Which tells me due to your scarring they blasted you on the highest setting which requires without question a topical anesthetic and it is a treatment level that can only be performed by an RN. I am sorry you had to have such a terrible experince on a rather revolutionary and amazing piece of equipment. From the dates this was posted i can see you were also treated when the Matrix first came out and with the old tips that were not consistant in emitting proper and equal energy for the best results possible which we now have and have updated. This is such a shame Im located all the way over in NY, I beleive firmly in results results results and back everyhting by a 100% money back guarantee because thats my establishments reputation and were in this to offer indivuduals such as yourself the very best and results that we are not only promising and anticipating but that you all pay for. I know I could have gotten the result you were looking for and spent your hard earned money on. I wish I was the person that treated you. With that said if you are ever in NY I would be more than happy to give you a matrix treatment even 2 completely free so you can have a result and experience you deserve. Things like this and facilities that represent a treatment so unique and revolutionary especially for darker skin tones that have no other options in such a bad light by lack of experience and care frustrate me. I hope this doesn't sound like a gimmick or scam to you I sincerely would treat you personally and completely free. Also its a complete lie about keeping the skin dry they have no idea what the hell they are talking about and if i knew where they were i would tell them off myself. Ugh im so sorry you had to experience that. You can visit my website at www.synergylasersolutions.com I would be happy to show you some amazing before and afters from scarring far worse than yours and the results within just 2 treatments. SO if your ever in NY keep me in mind. For anyone else that may read this please for your sake since this is your face and the first thing people see and your hard earned money look well into the experience and knowledge of the facility treating you, as well as testimonials, see it for yourself and never be scammed into a sales pitch don't let anyone take advantage of you.