It is very upsetting to see that you are not being treated by a professional IPL clinic. There is many beauty salons that are professionally train to ensure that IPL clients get the results without being burnt or being in pain as you are now. Plus there are also some medical practices that are not trained correctly either. So you need to find another clinic that are getting results without pain. At Man Zone our professional staff have been trained to ensure that no clients are burnt or affected by the IPL proceedure like you have. Many of our clients report that they do not feel anything and the worst part is when the conductive gel is being applied to the skin beause it is cold. Please note that if the settings are correct you should have only need 6 to 8 full treatments and then placed on a spot maintenance program. Our clients are finding that they only need 4 treatments for the underarm.