I had similar experience with Radiesse/Botox.I Went in March, after 1 week the botox was almost gone. After 2 weeks the Radiesse was almost gone as well.(This is advertised to last at least 12 months) HA! I was insecure with my looks and trusted this very reputable spa to make me look just perfect (which they told me)! After emailing/calling this Spa and getting attention of Regional Manager,I had a follow up appt., which from my perseverance and emailing pictures of regression they started with 2 complimentary syringes of Radiesse - I insisted in 1 more for the hollow cheeks that dissapeared too. They agreed and all 3 syringes were NO Charge! They originally cost me in March $875/syringe. Botox was 10.00 - 12.00 per unit. What I spent originally was $3400/But today I got over $2600 worth of product FREE. We'll see what happens, still swollen of course, just had done earlier. I paid for 30 more units of Botox and 1 syringe of Juvederm for my skinny skinny lips. That was $575/syringe. Vertically no pain, They used Lidocane in with some white cream. So, I do agree that YOU NEED TO contact office, keep a paper trail and pictures. If they don't help go to Regional Manager. I told them if they didn't help me I would report them to the BBB. You go there in good faith, hoping to get the results you paid so much for. Hopefully mine will work out....PLEASE it might take a month to complete but you won't know unless you start. Good Luck!
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Posted to Not Happy with Juvederm on 5 May 2009